Support Worker

Community Integrated Care; Newcastle upon Tyne; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Pension Scheme

DBS paid

Flexible Working Hours

Job summary

Community Integrated Care is seeking a Part Time Support Worker to assist adults with mental health needs and learning disabilities in Forest Hall, NE12. The role involves day shifts with occasional night cover, and requires experience with schizophrenia, autism, self-harm, depression and anxiety.

We offer a supportive environment and opportunities for development. The successful candidate will work 26 hours per week in a dedicated service, with DBS paid for and access to flexible hours.

Responsibilities

• Help with engagement with drug and alcohol services, community psychiatrist nurses, The Community Treatment Team, doctors and social services.
• Managing personal finances and attaining skills.
• Deal with managing tenancy issues, paying rent and safeguarding housing rights.
• Develop and maintain positive relationships with friends, family, neighbours, and the local community to reduce social isolation.
• Plan, shop for, prepare and cook meals, promoting a varied, balanced diet.

Job description

Our large Supported Living Service for adults with Mental Health and Learning Disabilities in Forest Hall, NE12, is looking for 1 x Part Time (26hrs per week) Support Worker.

We ideally require applicants with specific experience supporting individuals with Schizophrenia, Autism, self-harm, depression and anxiety, drugs and alcohol problems.

Our Shifts:

Will be predominantly days with occasional night cover.

Benefits & USP’s

• £13.12 per Hour
• Work doing the things you enjoy, meaning work never feels like work
• Work for a multi award-winning Charity that invests all it profits right back into the people we support, our workforce and our local communities
• Managed by supportive leaders
• 28 Days annual leave inclusive of statutory bank holidays (for full time, part time is worked out on a pro-rata basis)
• Pension Scheme
• No uniform - we wear our casual clothes
• Flexible Working Hours & Shift patterns
• We will pay for your DBS
• We are based in one location, so no need to be a car driver
• Guaranteed & Contracted Hours
• Spend your whole shift with the person you support, making the biggest impact on their lives
• Shopping Discounts Scheme
• Ongoing continued professional development and progression opportunities
• Recommend a Friend Bonus scheme
• Financial Hardship Fund
• Investment in your wellbeing

Community Integrated Care is one of the UK’s largest health and social care charities. We transform lives by delivering high-quality, person-centred support that fosters independence and empowerment.

Our charity was founded in 1988 and we were one of the pioneers of the ‘Care in the Community’ agenda, enabling people to move out of long-stay institutions and live more fulfilling lives.

Since then, we’ve remained leaders in social care, providing bespoke support to thousands across the UK. Today, we support more than 2,600 people and employ 6,600 caring and committed colleagues across England and Scotland.

We have a proud history of breaking boundaries and are always looking for new ways to make a positive difference through bold ideas, innovative projects and impactful partnerships.

Working closely with the Service Leader and the Support Worker team, you will be responsible for supporting adults living within a mental health service

Our Support Needs & Challenges

Each of us have our own challenges in our lives. These range from Schizophrenia to autism, self-harm, depression and anxiety to drugs and alcohol problems.

What is important to the people we support?

We’re seeking someone who brings energy, optimism, and a passion for connecting with others—someone who can uplift and engage the people we support every day

What You'll Be Doing

You’ll be supporting adults with mental health to live their daily life in the way they wants to live it. This means you will provide support in a wide variety of ways, including:

• Help with engagement with drug and alcohol services, community psychiatrist nurses, The Community Treatment Team, doctors and social services.
• Managing personal finances and attaining skills.
• Deal with managing our tenancy’s, paying rent and other housing issues. understanding our rights and responsibilities and to maintain our property.
• Develop and maintain positive relationships with friends, family, neighbours, and the local community helping to avoid social isolation.
• Plan, shop for, prepare and cook meals. Develop a varied and balanced diet and to eat the foods of our choice.
• Help to access all mainstream activities wherever possible and appropriate and encourage and provide motivational support to people around their social, leisure and learning activities.
• Help to gain access to local community services, including a GP, dentist, chemist, and optician.
• Maintain a high standard of personal care, including cleanliness, toileting, bathing, oral hygiene and hair care

What essential skills and experience is needed for the role?

Naturally It Is Important Too That You Share Our Company Values - We Include; We Deliver; We Aspire; We Respect; We Enable, Which Are At The Heart Of Everything We Do And Ensure That We Deliver High Quality, Consistent Care And Support. People's Values Are Important To Use, So We Look For People With

• Patience
• Empathy, compassion and sensitivity to others
• A strong work ethic
• Reliability
• Honesty
• Determination
• A problem solver
• Resilience

If you are interested in learning more about the role before submitting your application, please feel free to contact our recruitment specialist for a friendly informal chat on [e-mail]

A Place I belong

Here at Community Integrated Care we aim to be a warm, welcoming and inclusive employer, where all colleagues feel they belong. We want to an organisation that is truly fair and equal to all - where individual diversity is valued, unique characteristics celebrated and everyone feels able to bring their true selves to work.

By encouraging and embracing a range of diverse backgrounds, experiences, capabilities and viewpoints, we will build a stronger, richer, more vibrant workforce, which reflects the people we support, and the communities in which we work. It helps us make better decisions, bring fresh ideas and become a true provider and employer of choice.

We have a really clear plan to achieve this called A Place I Belong. This publicly sets out the promises we’ve made to achieving this vision and how we will hold ourselves to account to getting there.

We wish you the very best of luck in your application to joining our charity. Should you require any adjustments during the recruitment process, please feel free to contact [e-mail]

Community Integrated Care is an Equal Opportunities and Disability Confident employer.

We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.

In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.

The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones - and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.