Support Worker

Milton Keynes City Council; Milton Keynes; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Great holiday benefits

Excellent pension

Family friendly policies

Health benefits programme

Salary sacrifice car scheme

Blue Light Card

Job summary

Milton Keynes City Council is seeking a compassionate Support Worker to join the Adult Provider Services. You will deliver personalised care, support independence and enable participation in meaningful activities in adults’ homes or community settings.

The role is site-based, with flexible working patterns across service areas. Applicants should be prepared for pre-employment checks and DBS where required. Interviews on 11 November 2026.

Qualifications

• An understanding of confidentiality helps handle and share personal information responsibly.
• Clear communication skills enable you to listen, respond and record accurately.
• The role requires staying calm, assessing risks and following guidance in urgent situations.
• Ability to work flexibly across locations, shifting patterns and support needs.
• Respectful and empowering approach supports vulnerable adults to make choices and enjoy positive experiences.

Responsibilities

• Deliver personalised care and support in line with each person’s care plan, needs, and preferences.
• Provide personal and intimate care with privacy and dignity while following infection prevention guidance.
• Notice and report changes in health or wellbeing and seek guidance when needed.
• Help people participate in meaningful activities to support independence and wellbeing.
• Keep clear written and electronic records and communicate with colleagues, families and external organisations.
• Work flexibly across the service, complete required training and use equipment safely.

Skills

Respectful approach

Clear communication

Calm under pressure

Confidentiality

Flexible & collaborative

Job description

Job Introduction

We're recruiting a Support Worker to join our Adult Provider Services team. If you're looking for a rewarding role where your support can make a meaningful difference to someone's day-to-day life, this could be the role for you.

You'll support adults with a range of needs, which may include dementia, learning disabilities, complex health needs or physical needs. You'll provide personalised care based on each person's care plan, preferences and individual needs, while helping them take part in activities that matter to them.

You could be working across our different service areas, out in the community or in someone's home, so flexibility is important. Throughout your work, you'll help people maintain their dignity, wellbeing and independence.

Site-Based role

This is a Site-Based role, and you'll be expected to work from the designated workplace.

Interviews for this role will be held on 11th November 2026

At Milton Keynes City Council, we aim to make a difference every day. We're dedicated, respectful and collaborative. We act as one council, and we work hard to create cleaner, safer and healthier communities while tackling inequalities and supporting people to thrive.

We take pride in our supportive work culture and try to go that extra mile when it comes to investing in our colleagues.

Discover careers in Adult Social Care at Milton Keynes City Council - Social Work Careers in Adult Services

Find out more about working with us here: www.mkcounciljobs.org.uk

Main Responsibility

• Deliver personalised care and support in line with each person's care plan, needs, preferences and choices.
• Provide personal and intimate care respectfully, maintaining people's privacy and dignity while following infection prevention and control guidance.
• Notice and report changes in a person's health, wellbeing or behaviour, responding to risks and seeking guidance when needed.
• Help people take part in meaningful activities that support positive experiences, independence and wellbeing.
• Keep clear and accurate written and electronic records, and communicate effectively with colleagues, families and external organisations.
• Work flexibly across the service, complete required training and use agreed equipment, mobility aids and safe moving and positioning techniques.

The Ideal Candidate

• Your respectful and empowering approach will help vulnerable adults make choices and enjoy positive experiences.
• Clear communication skills will enable you to listen carefully, respond to verbal and non-verbal communication, and keep concise and accurate records.
• When situations become complex or urgent, you'll remain calm, recognise risks and follow the appropriate guidance.
• An understanding of confidentiality will help you handle and share personal information responsibly.
• Flexible and collaborative in your approach, you'll work safely with colleagues and adapt to different locations, working patterns and support needs.

Full UK Driving Licence and access to a vehicle

To be successful in this role, you'll need a full UK driving licence and access to a vehicle. If we offer you the role, we'll ask you to provide evidence of your driving licence and vehicle insurance, including cover for business use. We're unable to confirm an appointment until these documents are received.

Safer Recruitment

Safer Recruitment applies to this role. This means that, before any appointment is confirmed, we'll carry out a range of pre-employment checks to help ensure the safety and wellbeing of children, young people and vulnerable adults. These checks may include identity verification, where candidates will be required to provide original identification documents, including a full birth certificate, employment history and reference checks, qualification checks and an Enhanced Disclosure and Barring Service (DBS) check, (unless you are currently registered with the DBS Update Service). check where required.

Package Description

In addition to your salary, we offer a range of benefits including:

• Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
• Excellent pension - everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
• A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.
• Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
• Salary sacrifice car scheme - eligible employees can lease an electric or low-emission vehicle at a reduced cost through salary sacrifice, subject to National Minimum Wage and other eligibility requirements.
• Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.

Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council | Milton Keynes

Our roles are either designated 'site based' or 'home based'. 'Site based' roles can include up to two days a week working from home whilst 'home based' roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances.

About The Organisation

Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live.

We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference.

We welcome applications from individuals of all backgrounds and lived experiences. Milton Keynes City Council is committed to building an inclusive workforce that reflects the diversity of our community. We actively encourage applications from candidates who bring a range of perspectives, particularly those from underrepresented groups.

We are proud to have signed up to the Social Care Workforce Race Equality Standard (SC-WRES), a continuous improvement programme designed to help social care organisations achieve anti-racist workplaces. Our commitment means we are actively working to identify and address inequalities, improve representation in leadership, and ensure fair treatment and opportunity for all colleagues in Adult Services. [skillsforcare.org.uk]

We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it's time for a new role.

Please note that this role is not eligible for visa sponsorship. Applicants must already have an independent and unrestricted right to work in the UK, without the need for employer sponsorship now or in the future.