Support Worker - Relief

Milton Keynes City Council; Milton Keynes; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

28 days holiday

Local Government Pension Scheme

Family friendly policies

Health cash plan

Bike purchase scheme

Blue Light Card

Job summary

Milton Keynes City Council is recruiting Support Workers to join our Adult Provider Services team. You will help adults with dementia, learning disabilities and complex health needs live with dignity and meaning, across the community and in people’s homes. This is a site-based role with flexible patterns to meet client needs.

This role requires a full UK driving licence and access to a vehicle; you may be asked to provide evidence of your licence and business-use insurance.

Qualifications

• Experience and understanding of delivering care and support to adults with diverse needs.
• Clear and respectful communication to colleagues, families and service users.
• Understanding and practice of confidentiality and data protection.

Responsibilities

• Deliver personalised care and support for people with a range of individual needs.
• Follow individual care plans and report changes in a person's needs, health or circumstances.
• Plan and support meaningful activities that reflect each person's choices, needs and preferences.
• Provide personal care while protecting each person's privacy, dignity and wellbeing.
• Keep clear and accurate written and electronic records, and communicate effectively with families, colleagues and external organisations.
• Recognise and respond to risks or crisis situations, seeking support and guidance when needed.

Skills

Empathy & active listening

Clear communication

Confidentiality

Calm decision-making

Team player

Job description

Job Introduction

We're recruiting Support Workers to join our Adult Provider Services team.

Our service provides personalised care and practical support for adults with a range of needs, including people living with dementia, people with learning disabilities and people with complex health or physical needs. You'll help people live with dignity, make choices and take part in activities that are meaningful to them.

You'll join us at an important time as we continue to develop and strengthen our services. We're also preparing for a future move to Linford Wood Place, a modern, purpose-built facility designed to support high-quality care and positive outcomes.

This enhanced environment will create more opportunities for people who use our services to thrive, while giving colleagues the space and resources they need to deliver outstanding support.

The role involves working flexibly across different service areas, within the community and in people's homes.

You'll need to work a flexible pattern to meet the needs of the people we support.

This is a site-based role

Milton Keynes City Council is a modern and friendly place to work. Find out more about working with us here: www.mkcounciljobs.org.uk

Main Responsibility

• Deliver personalised care and support for people with a range of individual needs.
• Follow individual care plans and report changes in a person's needs, health or circumstances.
• Plan and support meaningful activities that reflect each person's choices, needs and preferences.
• Provide personal care while protecting each person's privacy, dignity, comfort and wellbeing.
• Keep clear and accurate written and electronic records, and communicate effectively with families, colleagues and external organisations.
• Recognise and respond to risks or crisis situations, seeking support and guidance when needed.

The Ideal Candidate

• Your understanding of the needs of people who require care and support will help you promote positive and empowering experiences.
• Clear and respectful communication skills will enable you to listen, respond to non-verbal communication and maintain accurate records.
• An appreciation of confidentiality is important when recording information and sharing it with the right people.
• Calm and considered decision-making will help you respond safely to complex situations and manage risks appropriately.
• Being dedicated, respectful and collaborative will support you in building trusted relationships with the people we support, their families and your colleagues.

Full UK Driving Licence and access to a vehicle

To be successful in this role, you'll need a full UK driving licence and access to a vehicle. If we offer you the role, we'll ask you to provide evidence of your driving licence and vehicle insurance, including cover for business use. We're unable to confirm an appointment until these documents are received.

Safer Recruitment

Safer Recruitment applies to this role. This means that, before any appointment is confirmed, we'll carry out a range of pre-employment checks to help ensure the safety and wellbeing of children, young people and vulnerable adults. These checks may include identity verification, where candidates will be required to provide original identification documents, including a full birth certificate, employment history and reference checks, qualification checks and an Enhanced Disclosure and Barring Service (DBS) check, (unless you are currently registered with the DBS Update Service). check where required.

Package Description

In addition to your salary, we offer a range of benefits including:

• Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
• Excellent pension - everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
• A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.
• Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
• Salary sacrifice car scheme - eligible employees can lease an electric or low-emission vehicle at a reduced cost through salary sacrifice, subject to National Minimum Wage and other eligibility requirements.
• Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.

Why join us?

Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council | Milton Keynes

Our roles are either designated 'site based' or 'home based'. 'Site based' roles can include up to two days a week working from home whilst 'home based' roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances.

About The Organisation

Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live.

We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference.

We welcome applications from individuals of all backgrounds and lived experiences. Milton Keynes City Council is committed to building an inclusive workforce that reflects the diversity of our community. We actively encourage applications from candidates who bring a range of perspectives, particularly those from underrepresented groups.

We are proud to have signed up to the Social Care Workforce Race Equality Standard (SC-WRES), a continuous improvement programme designed to help social care organisations achieve anti-racist workplaces. Our commitment means we are actively working to identify and address inequalities, improve representation in leadership and ensure fair treatment and opportunity for all colleagues in Adult Services. [skillsforcare.org.uk]

We offer great training and support and because of the size and scale of the organization there are always new opportunities to explore when it's time for a new role.

Please note that this role is not eligible for visa sponsorship. Applicants must already have an independent and unrestricted right to work in the UK, without the need for employer sponsorship now or in the future.