Business Support Coordinator (Adult Services)

Milton Keynes; Milton Keynes; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Holiday entitlement

Cycle to work scheme

Employee discounts

Salary sacrifice car scheme

Job summary

Milton Keynes City Council is seeking a Site-Based Business Support Coordinator in Adult Services. You will be the first point of contact for the Adult Services Assistant Directors, manage emails, diaries and action trackers, and prepare key documents and minutes.

You will handle sensitive information with tact and discretion, organise complex meetings including HR and legal sessions, and use MS Office tools to deliver accurate reports and presentations. A driving licence is required.

Qualifications

• Proven experience in business support or similar role.
• Excellent written and spoken communication.
• Ability to handle confidential information with discretion.

Responsibilities

• Act as the first point of contact for the Adult Services Assistant Directors.
• Manage emails, diaries, meeting arrangements and action trackers.
• Gather sensitive information and prepare correspondence, reports, and project documents.
• Organise complex meetings, including HR and legal meetings, and produce minutes.
• Use Excel, Word, PowerPoint and other systems to organise information and respond to requests.
• Process financial transactions in line with council procedures.

Skills

Communication

Digital skills

Organisation

Confidential handling

Education

Business Administration qualification

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

# Vacancies Business Support Coordinator (Adult Services)## Job IntroductionWe’re recruiting a Business Support Coordinator to provide dedicated support to the Assistant Directors in Adult Services.Adult Services provides essential services to support adults across Milton Keynes.You’ll be an important first point of contact and will help the Assistant Directors manage competing priorities in a busy and fast-paced environment.You’ll organise diaries and meetings, manage communications, track actions and prepare accurate documents and information.You’ll also handle sensitive and confidential information, so tact, discretion and sound judgement will be essential.Working collaboratively with colleagues, councillors, partner organisations and members of the public, you’ll help us deliver an effective and reliable support service.We’re happy to offer an informal conversation or a chance to meet us before you apply. To arrange this, please contact James Russell via [e-mail] arrange.**Site-Based role**This is a Site-Based role, and you’ll be expected to work from the designated workplace.**Interviews for this role will be held on 2nd November 2026**Discover careers in Adult Social Care at Milton Keynes City Council - **Social Work Careers in Adult Services**Find out more about working with us here: **www.mkcounciljobs.org.uk**### Main Responsibility* Act as the first point of contact for the Adult Services Assistant Directors and respond effectively to changing priorities.* Manage email accounts, diaries, meeting arrangements and action trackers to help the Assistant Directors plan their work.* Gather sensitive and confidential information and prepare correspondence, reports, presentations and project documents.* Organise complex meetings, including legal and human resources meetings, and produce clear and accurate minutes.* Use Microsoft Excel, Word, PowerPoint and other systems to organise information, solve problems and respond to complex requests.* Process financial transactions accurately and in line with Milton Keynes City Council’s financial procedures.### The Ideal Candidate* A Business Administration qualification or equivalent relevant experience is essential for this role.* With proven business support experience, you’ll be comfortable working in a complex and fast-paced environment.* Clear and confident communication skills will help you work effectively with a wide range of people and produce accurate, concise minutes.* Strong digital skills are important, including experience of Microsoft Excel, Word and PowerPoint and the confidence to learn new systems quickly.* An organised and practical approach will enable you to identify solutions independently and present information clearly for different audiences.* Dedicated, respectful and collaborative in your approach, you’ll handle confidential information carefully, adapt to changing demands and take ownership of your work.**Full UK Driving Licence and access to a vehicle**To be successful in this role, you’ll need a full UK driving licence and access to a vehicle. If we offer you the role, we’ll ask you to provide evidence of your driving licence and vehicle insurance, including cover for business use. We’re unable to confirm an appointment until these documents are received.### Package DescriptionIn addition to your salary, we offer a range of benefits including:* Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.* Excellent pension – everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.* A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.* Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.* Salary sacrifice car scheme - eligible employees can lease an electric or low-emission vehicle at a reduced cost through salary sacrifice, subject to National Minimum Wage and other eligibility requirements.* Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council | Milton KeynesOur roles are either designated ‘site based’ or ‘home based’. ‘Site based’ roles can include up to two days a week working from home whilst ‘home based’ roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances.### About The OrganisationMilton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live.We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference.We welcome applications from individuals of all backgrounds and lived experiences. Milton Keynes City Council is committed to building an inclusive workforce that reflects the diversity of our community. We actively encourage applications from candidates who bring a range of perspectives, particularly those from underrepresented groups.We are proud to have signed up to the **Social Care Workforce Race Equality Standard (SC-WRES)**, a continuous improvement programme designed to help social care organisations achieve anti-racist workplaces. Our commitment means we are actively working to identify and address inequalities, improve representation in leadership, and ensure fair treatment and opportunity for all colleagues in Adult Services. [skillsforcare.org.uk]We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it’s time for a new role.Please note that this role is not eligible for visa sponsorship. Applicants must already have an independent and unrestricted right to work in the UK, without the need for employer sponsorship now or in the future.