Support Worker

City & County Healthcare; London Borough of Croydon; On-site; GBP 19,000 - 25,000; Full time

Benefits offered by this job

Induction and ongoing training

Career development opportunities

Annual leave 28 days pro rata

Refer-a-friend scheme

Blue Light Card

In-house app access

Job summary

London Care | City & County Healthcare Group is seeking a Support Worker for Fellows Court in Addiscombe, Croydon. This zero-hours role offers flexibility with shifts across weekdays and weekends, and requires reliable travel to Fellows Court.

You will follow care plans, provide personal care, support with meals, mobility and companionship, and keep accurate records. A driving licence is not needed, and you must have the right to work in the UK. Training and induction are provided.

Qualifications

• Some previous care experience.
• Ability to follow care plans.
• Willingness to complete training and recruitment checks.
• Right to work in the UK.

Responsibilities

• Personal care: assist with washing, bathing, dressing and toileting.
• Medication support in line with care plans.
• Meals and drinks: assist with meals and hydration.
• Mobility: help residents move safely and use equipment.
• Everyday living: assist with light household tasks.
• Companionship: offer reassurance and social connection.
• Accurate records: document support and report concerns.
• Teamwork: work with colleagues, families and other professionals.

Skills

Clear communication

Empathy

Reliability

Travel to site

Job description

London Care | City & County Healthcare Group

Location: Fellows Court, Addiscombe, Croydon,
Pay: £14.80 per hour, weekdays and weekends

Company Description

A people person? Get paid to make someone’s day.

A familiar face. A friendly conversation. A helping hand that gives someone the confidence to do more for themselves.

As a Support Worker with London Care at Fellows Court, you’ll help residents live independently in their own homes, with care that respects their choices, routines and dignity.

You’ll get to know the people you support and what matters to them. Whether you’re helping someone get ready for the day, preparing a meal or offering reassurance, your support will make a meaningful difference.

Fellows Court is an extra care housing scheme in Addiscombe, Croydon. Residents live in their own self-contained apartments, with on-site care and support available to help them maintain their independence.

Working within the scheme gives you the opportunity to build relationships with residents and colleagues while supporting people with different needs, preferences and interests.

No driving licence is needed. You simply need to be able to travel reliably to Fellows Court for your shifts.

We’re looking for availability across:

• Weekday mornings: 7am–2:30pm.
• Weekend afternoons and evenings: 2:30pm–10pm.

We’ll discuss your availability and the shifts available during your interview.

This is a zero-hours position, with work offered according to the scheme’s needs and your agreed availability.

Job Description

Support that puts the person first

You’ll follow individual care plans, helping residents do as much as possible for themselves while providing the assistance they need.

Your role will include:

• Personal care: Supporting washing, bathing, dressing and toileting with sensitivity and respect.
• Medication support: Providing assistance in line with care plans, training and assessed competency.
• Meals and drinks: Helping prepare food and supporting eating, drinking and hydration where needed.
• Mobility: Helping residents move safely and use equipment as trained.
• Everyday living: Assisting with light household tasks and keeping residents’ homes comfortable.
• Companionship: Taking time to listen, offering reassurance and encouraging interests and social connections.
• Accurate records: Recording the support provided and reporting changes or concerns promptly.
• Teamwork: Working with colleagues, families and other professionals to provide consistent care.

Qualifications

Bring your experience and your people skills

You’ll need some previous care experience, alongside a caring, reliable and respectful approach.

We’re looking for someone who:

• Understands the importance of dignity, privacy and independence.
• Communicates clearly and listens carefully.
• Can follow care plans and recognise when to ask for support.
• Works well with colleagues and takes responsibility for their duties.
• Is willing to complete the required training and recruitment checks.
• Can travel reliably to the scheme for the agreed shifts.

You must have the right to work in the UK. We are unable to offer visa sponsorship for this role.

Additional Information

What you’ll receive

• £14.80 per hour, weekdays and weekends.
• Induction and ongoing training to support you in your role.
• Career development opportunities across the wider Group.
• Enhanced occupational maternity, adoption and paternity pay.
• Death in Service payment.
• Access to a benefits and wellbeing platform.
• Annual leave entitlement equivalent to 28 days, pro rata.
• Refer-a-friend scheme, subject to scheme terms.
• Blue Light Card eligibility.
• Access to our in-house app.

Make a difference in a place where relationships matter

If you enjoy getting to know people, supporting their independence and bringing kindness to everyday moments, we’d love to hear from you.

London Care is an equal opportunities employer.