Support Worker

JR United Kingdom; London; On-site; GBP 20,000 - 28,000; Full time

Job summary

A leading company in the mental health sector is seeking a Peer Support Worker to provide pivotal support and interventions to clients with complex needs. The role emphasizes building trust, effective communication, and a commitment to recovery principles, providing an opportunity to make a significant impact in individuals' lives.

Qualifications

• Experience in mental health care pathways.
• Ability to assess needs and provide support.
• Familiarity with local mental health resources.

Responsibilities

• Provide support and interventions for mental health needs.
• Empower clients with coping skills for independence.
• Build trusting relationships with service users and agencies.

Skills

Listening

Verbal communication

Empathy

Relationship building

Job description

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At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Peer Support Worker to play a pivotal role in our Mental Health and Complex Needs Service at Coxley House.

What will I be doing?

The main purpose of the role is to provide excellent quality support and interventions to clients with mental health needs who require early intervention and prevention support. You will support clients throughout their time in service and empower them with skills to cope independently. You will carry out support and interventions in line with organisational values and the ethos of recovery and co-production, as well as in line with policies and procedures.

What do I need to bring?

You need to demonstrate the core skills required for this role and align with our values and mission. You don't need to meet all criteria immediately; a willingness to learn is key. We value lived experience of the areas we support, so please mention this if applicable in your application.

What are we looking for?

The ideal candidate will have lived experience of mental health care pathways, including emergency department attendance, acute admissions, and engagement with community mental health services. They should understand the challenges faced by individuals with diverse mental health conditions and communicate effectively while providing compassionate, respectful support. Building and maintaining trusting relationships with service users, carers, peer workers, and professionals is essential. Candidates should have excellent listening and verbal communication skills to engage with individuals in crisis and collaborate with statutory and voluntary agencies, both face-to-face and over the phone. Knowledge of local mental health recovery tools, wellbeing resources, and support services is required, along with the ability to assess needs, risks, and aspirations and provide accurate, empathetic signposting.

Interview process

Our interview process is straightforward:

1. Shortlisting call: Our recruitment specialists will discuss your experience, motivations, and values, and tell you about our work.
2. Face-to-face interview: Conducted with the hiring manager, focusing on values and competencies.

Additional stages may be part of the process depending on the role.

Our commitment to Equality, Diversity, and Inclusion

We value diversity and are committed to creating an inclusive workforce. We believe diverse teams are stronger and richer.

Disability confident employer

We are proud to be a disability confident employer, offering a guaranteed interview scheme for applicants with disabilities who meet minimum role criteria, along with reasonable adjustments during the process and employment.

Safeguarding

We are committed to safeguarding and expect all staff and volunteers to promote the welfare of vulnerable groups. All staff must undertake safeguarding training during employment.