Support Worker

ILS Case Management; Ipswich; On-site; GBP 34,000 - 38,000; Full time

Benefits offered by this job

Free DBS check

Free parking

Induction

Care training opportunities

Job summary

ILS Case Management is seeking dedicated Support Workers to assist Jamie at home. You will work under a Case Manager to deliver compassionate, person-centred care, including personal care and mobility support, to enable Jamie to lead a fulfilling life.

Role requires patience, reliability, and flexibility for shifts across days and weekends, with sleep-in duties possible. Vehicle use and driving licence are advantageous as Jamie's care includes community activities.

Qualifications

• Experience with epilepsy, cerebral palsy and challenging behaviour.
• 2:1 support with daily living and personal care.

Responsibilities

• Provide daily living and personal care in the client's home.
• Support client with development and leisure activities.
• Attend to safety, mobility, and moving-and-handling needs.
• Liaise with family, Case Manager, and HR for consistent care.

Skills

Epilepsy awareness

Cerebral palsy care

Moving & handling

Empathy & communication

Education

Care certificate or equivalent

Job description

If you are successfully recruited, you will be employed directly by our client or their Deputy appointed by the Court of Protection. However, ILS will manage your day to day employment, providing you with the support you need to carry out your role. Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client's care needs.

Jamie has moderate Cerebral Palsy and epilepsy and requires reliable, caring, positive and pro- active special needs Support Workers to join his team to help him lead a fulfilling life and to be given the opportunity to undertake the activities he enjoys. He uses a wheelchair when out, as he tires very easily, he walks aided or will hold your hand or shoulder for support. Jamie benefits from having two people to support him, he has no risk awareness so does require support for physical activities. He has limited verbal communication and uses Makaton signs and facial expressions/gestures to help him be understood, he uses an iPad to aid his communication and make choices. Jamie can also present with challenging physical behaviour when feeling worried or anxious which requires support.

Pay: £16.54 Monday to Friday (Days, 7.00 am to 10.00pm), £18.74 Weekends (Days, 7.00am to 10.00pm). Please note: The role may include sleep-in shifts, which are paid at a different rate from the daytime hourly rates quoted.

• Experience with Epilepsy, Cerebral Palsy and challenging behaviour.
• 2:1 support with all aspects of daily living and personal care, which incorporates a lot of manual handling.
• Supervision throughout the day and some attention during the night.
• Contributing to Jamie's ongoing development and leisure activities with a positive and upbeat attitude.
• Working alongside the family and current support team.
• Accompanying the family on holidays.
• Must be able to work with specialist equipment (training will be provided). A Handling Management Plan is available and is designed to reduce the risk of handling injuries, but you may be required to bend, kneel, squat, push or pull.
• You will need to be able to meet the physical moving and handling needs of the client, such as getting on and off the floor with ease, lifting a manual wheel chair in and out of the car, pushing a wheelchair and be confident in accessing the community for social activities.
• Experience with working with Cerebral Palsy and epilepsy.
• Confident and comfortable working in Jamie's own home and sensitive to the needs and wishes of him and his family.
• Can demonstrate commitment and passion for meeting Jamie's needs.
• Can demonstrate empathy and understanding in an appropriate and professional manner.
• A team player who understands the importance of feedback to qualified members of the team.
• Can develop productive and professional relationships with others.
• Actively creates an inclusive environment respecting diversity.
• Good organisational skills who can adhere to standards and quality requirements.
• Friendly, approachable with a proactive and encouraging approach.
• Punctual, patient, reliable and trustworthy.
• Can maintain an excellent level of confidentiality.
• Good verbal & written communication skills and IT literate.
• Able to think creatively and to use initiative.
• Water confident to assist with swimming.
• Willingness to work flexibly and cover shifts, sometimes at short notice.
• A full driving licence (endorsements to be disclosed).
• Non-smoker/Non-Vaper (due to Jamie having severe respiratory issues).
• 5.6 weeks holiday (pro rata)
• Pension (subject to qualifying status)
• Free DBS check
• Free parking
• Induction
• Relevant training opportunities (including The Care Certificate)
• Regular clinical supervision/review meetings
• Ongoing support from a dedicated Case Manager and HR Department

Driving

• Driver required: Essential
• Vehicle use: Will be using Jamie's vehicle, automatic - flat boot floor for ease of lifting his wheel chair in and out
• Using own vehicle for work: Yes, on duty and to attend training and team meetings