Female Support Worker

ILS Case Management; Wisbech; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

5.6 weeks holiday pro rata

Pension (subject to qualifying status)

Free DBS check

Free parking

Induction

Training opportunities (Care Cert)

Clinical supervision meetings

Support from Case Manager and HR

Job summary

ILS Case Management is recruiting a dedicated Support Worker to assist a young client with cerebral palsy in Wisbech. You will help with personal care, mobility, and daily living activities, both in the home and out in the community, including hydrotherapy sessions.

The role requires flexibility, reliability, and a compassionate approach to empower independence. A driving license is preferred and DBS/consent processes apply.

Qualifications

• Personal care and safeguarding focus; ability to support in home and community settings.
• Willingness to learn hoisting, feeding, and mobility support under training.

Responsibilities

• Provide person-centred support in family home and community.
• Assist with personal care, moving and handling, and daily living activities.
• Support hydrotherapy sessions with therapists.
• Help client gain independence and participate in activities.

Skills

Personal care

Handling & lifting

Communication

Confident with families

Education

NVQ level 3 or equivalent

Tools

Driving license

Job description

Female Support Worker Login to Save this vacancy

Location: Wisbech Saint Mary

Position

Carer/Support Worker/Client Recruitment

Remuneration

Not Specified

Advertising End Date

Not Specified

About The Role

With regret, our clients do not offer sponsorship.

Location: Wisbech Saint Mary, Cambridgeshire

Hours

Current shift patterns include a mixture of evening and longer day shifts, for example:

• Monday, Wednesday and Thursday: 3:30pm to 10:00pm (Approx)
• Tuesday: 2:30pm to 10:00pm (Approx)
• Friday: 10:00am to 10:00pm (Approx)
• Night shifts may be available in the future.

Its important that our client is given the independence of choosing her bedtime and for this reason finish times will be somewhat flexible.

Flexibility is important, as shifts may vary depending on activities, appointments, and our client's individual needs. Applicants willing to support occasional later evenings, weekends, respite support, and future sleep-in opportunities would be welcomed.

Pay

• Weekdays: £16.32
• Weekend days: £17.62
• Sleeping nights: NLW

Benefits

• 5.6 weeks holiday (pro rata)
• Pension (subject to qualifying status)
• Free DBS check
• Free parking
• Induction
• Relevant training opportunities (including The Care Certificate)
• Regular clinical supervision/review meetings
• Ongoing support from a dedicated Case Manager and HR department

Driving

• Driver required: Essential
• Vehicle use: Will be using the family WAV, automatic
• Using own vehicle for work: Yes, on duty and to attend training

Start Date

ASAP (subject to satisfactory employment checks)

Job Summary

Our client is an inspiring young woman with Cerebral Palsy who is looking to expand her support team as she continues her journey into adulthood. She is a full-time wheelchair user and requires support with personal care and daily living activities; however, her vibrant personality, determination, and sense of humour are what truly define her. She is highly sociable, loves meeting new people, and enjoys helping others within her community.

Our client communicates using a sophisticated AAC (Augmentative and Alternative Communication) device, which she controls through precise head movements. Through this technology, she is able to express her thoughts, make choices, and actively direct her own life. She is passionate about music, enjoys sharing her favourite artists with those around her, and has aspirations to explore opportunities within the music industry, including DJing. She recently enjoyed volunteering within her local community, using her communication device to engage confidently with members of the public.

This is an exciting opportunity to support a bright, ambitious young adult who is keen to develop her independence, access new experiences, and build meaningful relationships. We are looking for Support Workers who can bring enthusiasm, creativity, and positive energy to her life whilst supporting her to achieve her goals and become part of a developing team.

The family have two very playful, but gentle, family dogs.

Main Duties And Responsibilities

• Provide person-centred support both within the family home and out in the community
• Supporting with personal care, moving and handling, communication, social activities and community access to pursue hobbies and interests
• Assist the client during hydrotherapy sessions, working alongside the Therapist to provide safe, effective support in the pool
• Increasing our client's independence, confidence and participation in everyday life
• An interest in supporting young adults to achieve their goals
• Work with our client's family and Case Manager collaboratively
• To understand the principles of safeguarding and professional boundaries and to implement and promote these at work

Safeguarding

This Role Requires

• Proof of eligibility to work in the UK
• Satisfactory references, including from your most recent employer
• Enhanced DBS check (A conviction will not necessarily prevent employment)

Where a specific gender is stated as essential, gender is considered to be a genuine occupational requirement in accordance to paragraph 1, of the schedule 9 of the Equality Act 2010 for a female or male worker to work with our client.

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, gender reassignment, sex, sexual orientation, pregnancy and maternity, race, marriage and civil partnerships and religion and belief.

About You

It would be great to receive your application, if you have the following skills/behaviours:

Essential

• *Female – personal care required.
• A Handling Management Plan designed to reduce the risk of handling injuries may require you to bend, kneel, squat or lunge to ensure good posture during handling tasks.
• Experience/understanding of mental health issues.
• Confident about working in client’s own home and sensitive to the needs and wishes of the parents.
• Happy to learn new things – hoisting, feeding, personal care routine etc.Training will be given.
• Aptitude and desire to work with children with complex needs.
• Flexible and able to use own initiative.
• Patient and tolerant.
• Proactive, encouraging approach.
• Responsible attitude.
• Good sense of humour.
• Cheerful, caring and positive attitude.
• Reliable, trustworthy and a good communicator.
• The ability to learn new skills.
• Flexible - to help with the general running of the household as and when the need arises.
• Confident with using I.T
• Water confident
• Basic understanding of the principles of rehabilitation
• Proactive approach to developing an appropriate range of activities.
• Willing to participate in a variety of outdoor activities
• Able to demonstrate a good understanding of the importance of maintaining confidentiality and to respect our client and their family's need for privacy.
• Happy to learn new things in accordance with the client’s programme
• Aptitude and desire to work with clients with complex needs.
• Flexible i.e. with start and finish times according to the needs of our client
• Excellent literacy and numeracy skills
• Ensure consistency of approach.
• Willing to travel
• Comfortable to be around cats, (as our client has two pet cats).
• Willing to work with animals
• Full clean driving license and able to drive the clients adapted vehicle.
• Non-smoker

Desirable

• Experience of working with children/adults with special needs (This is preferred but enthusiasm, patience and willingness to learn is desirable).
• Experience of and qualifications in caring for children/young people with severe disabilities
• Experience of carrying out therapy programmes.
• Ability to work additional hours as required.
• Able to work flexible hours, sometimes at short notice.
• Previous experience of using specialist equipment with disabled people
• Experience of writing risk assessments and care plans.
• Basic knowledge of therapies, such as hydrotherapy and conductive education.
• Previous experience of hoisting and use of specialist equipment with disabled people.
• Experience of carrying out physiotherapy and/or multi-sensory programmes.
• Experience of using switches and other specialist IT technology for severely disabled people.
• NVQ level 3 or equivalent.
• Knowledge of and experience in using signing as a form of communication, (Makaton, Signalong, British Sign Language).
• Experience of working with individuals who have a mental health disorder.
• Knowledge and experience of traumatic brain injury would be advantageous.
• Own car – desirable
• An interest in art/crafts, music and dogs.
• Working knowledge of Makaton or BSL.

About Us

ILS Case Management is the UK's leading independent nationwide Case Management company.

When a person’s life has been changed by injury, we address the practicalities. We work with children and adults who have had moderate or catastrophic, complex injuries. We assess individual needs and are able to provide a comprehensive Case Management designed to maximise independence. We are CQC registered and compliant with their standards.

Our Case Managers work closely with our Clients, and we carry out all the recruitment processes on behalf of our Clients; and will support you, from your initial telephone interview right through to arranging employer interviews, trial shifts and placement.

If you are successfully recruited, you will be employed directly by our client or their Deputy appointed by the Court of Protection. However, ILS will manage your day-to-day employment, providing you with the support you need to carry out your role. Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client's care needs.

For more detailed information about working as a carer or support worker for ILS, please visit: https://www.indliv.co.uk/work-opportunities/support-worker-jobs/

Our Company Values

We are Supportive. It matters to us that our clients and staff know that we care.

We have Integrity. We can be trusted to work in a professional, honest and transparent way.

We are Client Centred. We put our client's aspirations at the centre of everything we do.

We are Quality Focussed. We set high standards and aim to exceed them.

We Are Positive. We Find Solutions And Empower Others.