Support Worker

Dimensions; Greater London; Hybrid; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Overtime uplift

Flexible shifts

Annual leave 30 days

Career progression

Learn to Drive scheme

Salary advances

Discounts

Life Assurance

Industry training

Enhanced DBS

Job summary

Dimensions in London is hiring a Support Worker for a full-time, 37.5-hour week at New Southgate, North London. You will help four older adults live the lives they choose in their supported living home, using a person-centred approach.

You will build meaningful relationships, support activities and community involvement, and work with families and professionals to ensure right support at the right time. Flexibility and digital record-keeping are essential.

Qualifications

• Some previous experience in health and social care.
• Positive attitude and excellent communication.
• Able to work as part of a team and support multiple residents.

Responsibilities

• Provide person-centred support to four residents.
• Assist with personal care, meals, medication, and health appointments.

Skills

Health and social care experience

Excellent communication skills

Teamwork and collaboration

Job description

About Dimensions

You can bring your whole self to work and be celebrated for it. Inclusion, respect, and practical support ensure you feel seen, supported, and valued, so you can thrive alongside the people we support.

Thanks to our amazing teams, Dimensions Group has been accredited as a Great Place to Work for 2026— our eighthconsecutive year of recognition.

About the role

• Support Worker
• Full time – 37.5 hours per week
• New Southgate, North London.

This is an exciting opportunity to join a dedicated team supporting four older adults to live the lives they choose in their supported living home.

The people we support enjoy a range of interests including music, attending church, shopping trips, meals out and spending time in their local town. As a Support Worker, you will take the time to understand what is important to each person, building meaningful relationships and supporting them to enjoy the things they love while exploring new opportunities and experiences.

A key focus for this home is supporting people to become more active in their communities and increasing opportunities for hobbies and social connections. We are looking for someone who can bring enthusiasm, creativity and a genuine passion for helping people have rich and fulfilling lives, rather than simply maintaining routines.

Using Dimensions' person-centred approach, you will support people to make choices, achieve outcomes, and develop independence wherever possible. You will work closely with colleagues, families, and professionals to ensure each person receives the right support at the right time.

As with any support role, you will also provide practical assistance tailored to individual needs. This includes supporting people with personal care, preparing meals, administering medication, supporting with health appointments, and maintaining accurate records using a range of digital systems.

Communication is varied across the people we support, with some people using limited verbal communication and others expressing themselves through gestures, body language, and objects of reference. Patience, observation, and a willingness to learn how each person communicates will be essential.

The team works a mixture of early and late shifts, with every other weekend required. There are usually three colleagues on shift, creating a supportive team environment where everyone works together to achieve great outcomes.

About you

We are looking for someone with some previous experience in health and social care who understands the importance of person-centred support and can confidently work as part of a team.

You will bring a positive attitude, excellent communication skills, and a genuine desire to improve the lives of the people you support. You will be comfortable supporting people with complex needs, personal care requirements, and varying communication styles.

Digital confidence is essential for this role. You will need to be able to use multiple IT systems, complete electronic records, write reports and maintain accurate documentation. Experience using digital care recording systems would be advantageous.

You will also:

• Share Dimensions' values and commitment to delivering excellent support.
• Be confident working flexibly and responding to changing needs.
• Have good written communication skills and attention to detail.
• Be willing to learn and continually develop your skills.

Rewards that make a difference

• A competitive payrate with uplift for overtime you chose to work
• Flexible shift patterns to suit your needs
• 30 days paid Annual Leave (including public holidays – pro rata)
• Opportunities for career progression
• Supported ‘Learn to Drive’ scheme (up to 30 driving lessons, 1 theory/practical test - allpaid for by us)
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
• High Street Discounts – Retail and Entertainment (supermarkets, hospitality, pubs, cinema etc.)
• Life Assurance and Company Pension
• Industry leading training
• Enhanced DBS paid for by us

An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.

We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce

As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees

As part of our commitment to making reasonable adjustments we can offer support to complete your application.

We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

Use of AI in the recruitment process:

AI can help you research and refine your application, but everything you submit should reflect your genuine skills and experience. Please ensure your application represents your own voice and abilities.
If you use assistive technology or require reasonable adjustments during the recruitment process, we are committed to supporting you where we can. Please let us know in advance so we can ensure appropriate arrangements are in place