Support Worker

HF Mencap; Greater London; On-site; GBP 26,000 - 29,000; Full time

Benefits offered by this job

Comprehensive Training

Enhanced DBS Check

Vaccination Encouragement

Career Development

Supportive Environment

Job summary

HF Mencap is seeking a dedicated Support Worker in London. You will provide person-centred support at the centre and in the community, helping individuals build skills, confidence and independence through meaningful activities.

You will assist with health and wellbeing, digital sessions, and social activities, while maintaining records and safeguarding. Training is provided, and DBS costs are covered where applicable.

Qualifications

• Be reliable and consistent to provide stable support.
• Demonstrate clear communication and the ability to build trusting relationships.
• Maintain composure and resilience in challenging or unpredictable situations.
• Be open to learning, seeking feedback, and developing skills.
• Treat individuals with dignity, respect, and person-centred care.
• Be organised, accurate in record-keeping, and follow plans.
• Proactively encourage participation and community involvement.

Responsibilities

• Person-centred support: enabling people to make choices and take the lead in their own lives.
• Activity support: helping people take part in sessions such as health and wellbeing, digital skills, community activities, and swimming/fitness.
• Personal care: where required, always in a respectful, dignified way.
• Community inclusion: assisting people to build relationships and feel part of their community.
• Record keeping & communication: writing daily notes, updating plans, sharing key information with the team.
• Safety & safeguarding: following risk assessments, health & safety guidance, and safeguarding procedures.
• Teamwork: working closely with colleagues, families, carers, and external professionals.

Skills

Reliable and consistent

Confident communicator

Calm, patient and resilient

Open to learning and feedback

Kind, respectful and person-centred

Organised and responsible

Positive and proactive

Job description

Support Worker

Hours:Full-time (36 hours).

Salary:£13.85 per hour.

Location:Addison Gardens, London W14 0DT, UK.

Please apply only if you are within commutable distance.

No sponsorship available.

About HF Mencap:

HF Mencap is a local charity supporting people with learning disabilities, autism and other support needs, as well as their families and carers. We work to reduce inequality, increase opportunities, and ensure local people are supported to live the lives they choose.

About the Role:

As a Support Worker, you’ll support people at our centre and out in the local community, helping them build skills, confidence, friendships and independence through meaningful activities.

This is a brilliant role if you’re interested insocial care,community support, disability support,autism support,wellbeing, orworking in a values-led charity.

Key Responsibilities:

• Person-centred support:enabling people to make choices and take the lead in their own lives
• Activity support:supporting people to take part in a wide range of sessions such as:
• Health & wellbeing programmes.
• Digital skills / IT sessions.
• Community outings and social activities (cinema, bowling etc).
• Swimming and fitness activities.

• Personal care:where required, always in a respectful, dignified way
• Community inclusion:supporting people to build relationships and feel part of their community
• Record keeping & communication:writing daily notes, updating plans, sharing key information with the team
• Safety & safeguarding:following risk assessments, health & safety guidance, and safeguarding procedures
• Teamwork:working closely with colleagues, families, carers, and external professionals.

You Must Be:

• Reliable and consistent– you understand that familiar, dependable support helps people feel safe, confident and valued.
• A confident communicator– you can build trust, listen well and develop positive relationships with the people we support, their families and colleagues.
• Calm, patient and resilient– you can remain positive and professional when situations are challenging or unpredictable.
• Open to learning and feedback– you’re willing to develop your skills, ask questions and learn from experience.
• Kind, respectful and person-centred– you see the individual, not their disability, and treat everyone with dignity.
• Organised and responsible– you understand the importance of accurate record keeping, following support plans and communicating important information.
• Positive and proactive– you’re willing to encourage people to try new things, develop their skills and get involved in their community.

Essential:

Due to the nature of the role, you must be able to:

• Safely support individuals during swimming activities, using appropriate equipment, training and reasonable adjustments.
• Safely support individuals with wheelchair mobility, including manoeuvring wheelchairs where required, using appropriate equipment and following relevant training.

Training & Benefits:

• Comprehensive Training:We provide full induction and ongoing training, including safeguarding, health & safety, positive behaviour support, and person-centred planning.
• Enhanced DBS Check:HF Mencap covers the cost of your enhanced DBS check.
• Vaccination Encouragement:We strongly encourage all colleagues to receive the Covid-19 vaccine to safeguard each other and the individuals we support.
• Career Development:Opportunities for professional development and progression within HF Mencap.
• Supportive Environment:Join a diverse, inclusive team that values each individual’s unique strengths and perspectives.

Equal Opportunities:

HF Mencap is committed to equality, diversity and inclusion and welcomes volunteers from all sections of the community. We are committed to creating an environment where everyone is treated with dignity and respect.

Join our welcoming, diverse, and inclusive team committed to making a positive impact.

Find Out More:

• Website: www.hfmencap.org
• Instagram: https://www.instagram.com/hfmencap/.