Support Worker

Home Group; Gloucester; On-site; GBP 25,000; Full time

Job summary

An established industry player is seeking a compassionate Support Worker to empower individuals with complex needs. In this fulfilling role, you will assist customers in achieving their goals and enhancing their independence. With a focus on meaningful interactions, you'll provide essential support in areas like budgeting and tenancy maintenance. This position offers a flexible work pattern and numerous benefits, including a health cash plan and generous leave. Join a dedicated team where your impact will be felt daily, and experience a workplace that values diversity and well-being.

Benefits

34 days leave

Health cash plan

800+ discounts

Career growth opportunities

Wellbeing support

Qualifications

• Experience in caring for others, either professionally or personally.
• Ability to work independently and stay calm under pressure.

Responsibilities

• Assist customers with daily tasks to promote independence.
• Conduct risk assessments and support planning.

Skills

Customer Support

Attention to Detail

Resilience

Flexibility

Job description

Job Description - Support Worker (25785)

Support Worker - (25785)

Description

Support Worker

Location: Gloucester

Type: Permanent, full-time (37.5 hours per week), working a shift pattern covering the service 7 days a week

Salary: Earn £24,850 per annum and enjoy great benefits including Health Cash Plan

Home, a place where you belong

Want to be part of a team that cares and empowers you to help change a customer’s life for the better? As our Support Worker, you’ll support customers with complex needs such as alcohol and substance misuse, mental health, and homelessness, helping them develop skills for independent living. Make a difference every day and help customers achieve their hopes and aspirations.

Typical day as our Support Worker

• Assist customers with practical daily tasks to promote independence and help them achieve their goals.
• Support with activities like budgeting, maintaining tenancy, and moving to independent accommodation.
• Conduct risk assessments, support planning, goal setting, and reviews.
• Build rapport through conversations, ensuring enough time is allocated for meaningful interactions.

Feel good knowing you’re making a positive impact, working for one of the Top Ten Great Places to Work in the UK!

You bring

• Passion for supporting customers to live their best lives with attention to detail.
• Experience caring for others, whether professionally or personally.
• Ability to work independently, stay calm under pressure, and be resilient.
• A flexible, personal approach tailored to individual customer needs.
• Must have access to a vehicle insured for business purposes; mileage paid.

Note: Due to current sponsorship limitations, we cannot offer sponsorship to external candidates for this role. This is under regular review.

Our team

Join Richard, our Senior Client Service Manager, Rea, our Cheltenham-based Client Service Manager, and the Gloucestershire team to deliver high-quality support and achieve excellent outcomes. We’re passionate about our work and proud of the support we provide.

We foster a supportive, relaxed, and fun environment where making a difference is rewarding.

Job details

• Flexible working hours, with potential for agreed work patterns.
• Work pattern on a six-week rolling rota covering 7 days a week.
• Occasional lone working, with regular team meetings and training.
• Use of technology for updating plans, online learning, and collaboration.
• Enhanced DBS check required; paid for by us.

A place where you belong

We celebrate diversity and support all colleagues to be their authentic selves through internal networks and allies, making Home Group a great place to work.

What’s in it for you?

• 34 days leave (including bank holidays and a 'me day'), increasing to 39, plus volunteering leave.
• Health cash plan saving you up to £1,140 per year on health costs.
• Over 800 discounts on groceries, holidays, and more.
• Opportunities for career growth within the organization.
• Support for wellbeing and work-life balance, recognized as one of the UK’s best places for wellbeing.

Click APPLY NOW to view the full Support Worker Job Description, learn more about us, and apply. We recommend applying early as roles may close sooner than advertised. For reasonable adjustments during the recruitment process, contact [e-mail].