Support Worker

Changing Lives; Gateshead; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Maternity leave

Paternity leave

Adoption leave

Holiday entitlement

Wellbeing days

Birthday off

Bank holidays off

Pension

Life cover

Private health insurance

Job summary

Changing Lives in Gateshead is seeking a dedicated Support Worker to assist young people at Eslington House, a 20-bed accommodation service under our Housing & Homelessness Services.

You'll work as part of a small team to provide direct support, guidance, and planning, including risk assessments, safeguarding, and referrals, ensuring each young person receives high-quality care.

We value commitment and compassion and offer opportunities to grow within a nationwide charity.

Qualifications

• Experience of direct work with young people (16-21).
• Experience with support planning and risk assessment.
• Knowledge of child protection and referral processes.
• Experience with housing management.

Responsibilities

• Support young people (16-21) at Eslington House with guidance and best-practice.
• Contribute to support planning, risk assessment, and referrals.
• Collaborate with the team of 6 day and 4 night support workers.
• Help ensure a high level of support and a safe, supportive environment.

Skills

Direct work with youth

Support planning

Risk assessment

Housing management

Child protection

Referral processes

Job description

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Support Worker

Reference: NOV20263737

Expiry date: 18:30, Thu, 19th Nov 2026

Location: Gateshead

Benefits: Maternity Leave 20w fully paid + up to 52w leave total. Paternity Leave 4w paid. Adoption same as Maternity Leave. 25 Days Holiday, +2 Wellbeing Days + your Birthday & Bank Holidays off. Pension, Life Cover at X4 Salary & Private Health Insurance

Changing Lives is a nationwide charity helping people facing the most challenging of circumstances to make positive change - for good. We believe that everyone deserves a safe home, a rewarding job and a life free from addiction or abuse. We know that given the right support, anyone can change their life for the better.

Our services across the country help thousands of people each year who are experiencing a wide range of complicated challenges, including homelessness, drug and alcohol addiction, unemployment, involvement with the criminal justice system, sexual exploitation and domestic abuse. By focusing on their strengths, potential and opportunities, we support the people we work with to overcome their problems and live safe, successful, independent lives.

Our charity is powered by over 600 passionate colleagues who bring a diverse and inclusive environment for our colleagues to grow. We are proud to say that many have actual lived experience of the challenges faced by those we support. We are looking for committed and compassionate professionals to join our team, who share our enthusiasm for changing lives.

About the Service - Housing & Homelessness Services

A safe home is the solid base from which you build your life. We support people who are experiencing homelessness, or at risk of becoming homeless, as well as providing specialist accommodation and outreach services for rough sleepers, veterans, survivors of domestic abuse, women and young people.

Accommodation to us doesn’t just mean a roof over your head and shelter from the elements. It needs to be a welcoming and flourishing environment, offering opportunities for all those we support to feel comfortable and develop. You can make a difference and support people on their journey towards a brighter future. At Changing Lives, we offer a home rather than just a shelter.

Eslington House is a 20-bed supported accommodation service for young people aged 16-21 who have experienced homelessness.

About the Job

This role is ideal for a support worker who is happy to support young people and give advice, sharing best practice where required, to ensure all young people living at Eslington House receive the high level of support they deserve.

As an individual who is passionate about achieving the best outcomes for young people, you will have experience of direct work with young people (16-21 years) including support planning, child protection, risk assessment, referral processes and housing management.

You will be joining a passionate team of 6 support workers and 4 night support workers, who all strive to ensure that the young people in the service get the best possible support as well as supporting each other.