Support Worker

Discovery; Frome; Hybrid; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Competitive pay with overtime

Flexible shift patterns

30 days annual leave

Career progression

Learn to Drive scheme

Salary advance

High street discounts

Life Assurance and Pension

Extensive training

Job summary

Discovery is hiring a Support Worker for Frome, offering full and part-time roles at a competitive pay rate. You’ll join a friendly team providing person-centred care to adults with complex needs, including mobility support and daily living assistance.

No prior experience is required; we value patience, empathy and teamwork. Ongoing training, career development and a range of benefits are provided by Discovery in Somerset.

Qualifications

• No prior experience required; patient, positive and kind attitude is valued.
• Ability to listen and support independence and daily living activities.

Responsibilities

• Provide person-centred support to six adults with a range of needs.
• Assist with personal care, daily hygiene and mobility support.
• Support participation in activities and community outings.

Skills

Empathy

Communication

Teamwork

Job description

Support Worker
Frome
Full and part time
£14.26

About Discovery

At Discovery, we support people across Somerset and Cornwall to live the lives they choose. When you join us, you become part of a friendly, dedicated team that puts people at the heart of everything we do. You’ll make a real difference every day, and in return we’ll support you with excellent training, development opportunities and colleague benefits.

There’s no “typical” Support Worker here. Our teams include people from all backgrounds — from those starting their careers to those looking for a meaningful change, as well as experienced professionals who want to work somewhere that truly values the people it supports.

What brings everyone together is a shared motivation: helping people live well, learn new skills, and grow in independence. Our support workers don’t see this as just a job — they see it as an opportunity to make a positive impact and be part of moments that matter.

Thanks to our amazing teams, Dimensions Group has been accredited as a Great Place to Work for 2026 — our eighth consecutive year of recognition

About the role

You’ll be joining a supportive, passionate team providing person-centred support to six adults aged between their 30s and 50s. The people you’ll be supporting have a range of needs, including profound and multiple disabilities, moderate learning disabilities, epilepsy, PEG feeding, and varied communication styles such as spoken words, personalised signing and their own unique ways of expressing themselves. Five people require support with personal care and daily hygiene routines, including washing, toileting and continence care. Two people are full-time wheelchair users and require hoisting.

Life in this home is active, sociable and varied. You’ll be supporting people to enjoy the things they love — from days out, drives in the countryside, horse carriage rides, Longleat trips, visits to Starbucks is a must, trips to watch the latest musical, opera, 70s TV classics like Rainbow, Disney films and fairy‑tale stories. Two gentlemen absolutely love anything with wheels or wings — cars, planes and helicopters.

Three people attend hydrotherapy sessions, so you’ll need to feel comfortable supporting in the pool. You’ll also be helping people make the most of everyday activities, whether that’s going out in all weathers, using public transport, attending social groups, or simply enjoying meaningful time at home.

About you

You don’t need previous experience to become a great Support Worker — what matters most is your attitude. We’re looking for people who are patient, positive, kind and genuinely motivated to help others live well. If you’re someone who listens, encourages independence, enjoys being part of an active team and isn’t afraid of getting stuck in, we’d love to hear from you.

You’ll be someone who values dignity, choice and inclusion, and who brings calmness, resilience and creativity to your work — whether that’s helping with personal care, supporting communication, joining someone for a favourite activity, or enabling someone to feel safe and confident throughout their day.

Training, Development and Career Opportunities

Working for Discovery is rewarding, meaningful and offers genuine career progression. Within your first 12 weeks, we’ll fund and support you to complete the Care Certificate, which is essential for anyone working in health and social care.

You’ll have access to a wide range of online and face‑to‑face training, including specialist courses tailored to the needs of the people you support. Through our City & Guilds accredited qualification centre, you can work towards diplomas and recognised qualifications — and in some cases earn a financial bonus on completion.

Our Learning Connect online platform gives you access to extensive training pathways so you can continue developing your skills throughout your career with us.

Rewards that make a difference

• A competitive payrate with uplift for overtime you chose to work
• Flexible shift patterns to suit your needs
• 30 days paid Annual Leave (including public holidays – pro rata)
• Opportunities for career progression
• Supported ‘Learn to Drive’ scheme (up to 30 driving lessons, 1 theory/practical test - all paid for by us)
• We offer a salary advance scheme where you can access up to 50% of the money you’ve earned before payday.
• High Street Discounts – Retail and Entertainment (supermarkets, hospitality, pubs, cinema etc.)
• Life Assurance and Company Pension
• Industry leading training
• Enhanced DBS paid for by us

Important information

• An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Discovery.
• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce.
• As Disability Confident Leaders, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy – Discovery has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees.
• As part of our commitment to making reasonable adjustments we can offer support to complete your application.
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

Use of AI in the recruitment process:

AI can help you research and refine your application, but everything you submit should reflect your genuine skills and experience. Please ensure your application represents your own voice and abilities.
If you use assistive technology or require reasonable adjustments during the recruitment process, we are committed to supporting you where we can. Please let us know in advance so we can ensure appropriate arrangements are in place.

Discovery
The Exchange, Bridgwater, Somerset
TA6 4RR