Support Worker

Community Integrated Care; Ferryhill; On-site; Full time

Job summary

Community Integrated Care seeks dedicated Support Workers to join its team in Ferryhill. The role focuses on providing compassionate care to individuals, fostering their independence while offering an engaging and supportive work environment. With a strong emphasis on personal development, this position offers various benefits including competitive pay, flexible hours, and a welcoming workplace culture.

Benefits

25 Days annual leave

Pension Scheme

No uniform policy

Shopping Discounts Scheme

Financial Hardship Fund

Ongoing professional development

Recommend a Friend Bonus scheme

Investment in well-being

Qualifications

• Candidates should have empathy, compassion, and sensitivity to others.
• A strong work ethic and reliability are crucial.
• No specific formal education required but relevant experience is valued.

Responsibilities

• Support individuals in everyday activities to enhance their independence.
• Engage positively with clients, fostering a supportive and friendly environment.
• Attend to the specific health and wellness needs of each individual.

Skills

Empathy

Patience

Reliability

Problem Solver

Job description

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• Work doing the things you enjoy, meaning work never feels like work
• Work for a multi award-winning Charity that invests all it profits right back into the people we support, our workforce and our local communities
• Managed by supportive leaders
• 25 Days annual leave inclusive of statutory bank holidays (for full time, part time is worked out on a pro-rata basis)
• Pension Scheme
• No uniform - we wear our casual clothes
• We will pay for your DBS / PVG
• We are based in one location, so no need to be a car driver
• Spend your whole shift with the person you support, making the biggest impact on their lives
• Shopping Discounts Scheme
• Ongoing continued professional development and progression opportunities
• Recommend a Friend Bonus scheme
• Investment in your wellbeing
  
  

Benefits & USP’s

• £12.62 per Hour
• Work doing the things you enjoy, meaning work never feels like work
• Work for a multi award-winning Charity that invests all it profits right back into the people we support, our workforce and our local communities
• Managed by supportive leaders
• 25 Days annual leave inclusive of statutory bank holidays (for full time, part time is worked out on a pro-rata basis)
• Pension Scheme
• No uniform - we wear our casual clothes
• Flexible Working Hours & Shift patterns
• We will pay for your DBS / PVG
• We are based in one location, so no need to be a car driver
• Guaranteed & Contracted Hours
• Spend your whole shift with the person you support, making the biggest impact on their lives
• Shopping Discounts Scheme
• Ongoing continued professional development and progression opportunities
• Recommend a Friend Bonus scheme
• Financial Hardship Fund
• Investment in your wellbeing
  
  

Community Integrated Care is one of the UK’s largest health and social care charities. We work hard to enriching the lives of people with many different care needs. It’s exciting and rewarding work, and we’re full of pride and passion for what we do.

Since the early days, we’ve grown to provide many innovative and bespoke care services to thousands of people across England and Scotland. We want to provide support based on the principles of choice, dignity and respect. This resonates in our vision of ‘Your Life, Your Choice’ and our strategy ‘Best Lives Possible’.

We have strong values and we’re proud to pioneer new ways of delivering social care to stand out in our sector. In the past two years, we have won or made the shortlist for over 100 national and regional awards!

We are also focused on our people. Our Support Workers are dedicated and passionate about going ‘the extra mile’ for the people we support and in return, we go the extra mile for them by investing in pay, recognition, wellbeing and continued professional and personal development. We will provide you with all the training, support and personal protective equipment you need in your role and will help you develop, should you decide you want to develop your career with us.

• There is 7 of us live together at Dean Lodge; our ages range from 22 to 66. We all have our own interests and we’re all individuals!
• Some of us are independently mobile, and some of us need support with this using equipment. We need support to manage our health and wellbeing, as well as support to live as independently as possible whilst being supported to achieve our goals and aspirations!
• Our staff are trained in lots of areas to ensure they have the skills and knowledge to support us safely and effectively. Some of these trainings are Moving and Positioning, Administration of Medication, Emergency First Aid and Positive Behaviour Support.
  
  

We are all individuals and have our own likes and interests! Some of these are music, parties, swimming, reflexology, going to the theatre, gardening, watching films at the cinema, playing pool

• Family is also very important to us, and it is important that our staff include our family in all aspects of our lives.
• We are loving, kind and funny! We enjoy a happy, positive atmosphere and get along well with considerate and respectful people.
• We would not enjoy being around people who are bossy, overpowering, or negative.
• There is always a minimum of 3 staff on day shift and two staff on nightshift at Dean Lodge.
• We like our staff to work ‘early’ shifts (7am-2pm), ‘late’ shifts (2pm-9pm) and ‘waking’ nightshifts (9pm-7am). We also like for our staff to work flexibly so that we can be supported to attend a variety of activities such as going to the pub or going to the theatre.
• We need our staff to support us to achieve our best lives possible. We need our staff to be positive, encouraging, with a ‘can do’ attitude. Our staff need to be proactive and keen learners to help support us safely and effectively.
  
  

We know it takes a special person to work in social care and we recognise that not everyone that would be perfect for the role, will have professional experience. This is why we're really passionate about recruiting to individuals’ values and we recruit people from all walks of life; From people with vast experience in a support worker or care assistant role, from people with lived experiences who may have friends or relatives with disabilities or have looked after older relatives, to people with no experience at all.

Naturally It Is Important Too That You Share Our Company Values - We Include; We Deliver; We Aspire; We Respect; We Enable, Which Are At The Heart Of Everything We Do And Ensure That We Deliver High Quality, Consistent Care And Support. People's Values Are Important To Use, So We Look For People With

• Patience
• Empathy, compassion and sensitivity to others
• A strong work ethic
• Reliability
• Honesty
• Determination
• A problem solver
• Resilience
  
  

If you have read this advert and feel like it’s exactly the role and organisation you’re looking for, please click 'Apply' to take you through to our short application form.

A Place I belong

Here at Community Integrated Care we aim to be a warm, welcoming and inclusive employer, where all colleagues feel they belong. We want to an organisation that is truly fair and equal to all - where individual diversity is valued, unique characteristics celebrated and everyone feels able to bring their true selves to work.

By encouraging and embracing a range of diverse backgrounds, experiences, capabilities and viewpoints, we will build a stronger, richer, more vibrant workforce, which reflects the people we support, and the communities in which we work. It helps us make better decisions, bring fresh ideas and become a true provider and employer of choice.

We have a really clear plan to achieve this called A Place I Belong. This publicly sets out the promises we’ve made to achieving this vision and how we will hold ourselves to account to getting there. You can read more about this by clicking here.

We wish you the very best of luck in your application to joining our charity. Should you require any adjustments during the recruitment process, please feel free to contact [e-mail]

Community Integrated Care is an Equal Opportunities and Disability Confident employer.

We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.

In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.

The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones - and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Non-profit Organizations

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