Lead Support Worker

Home Group; Horden, Peterlee, Seaham; On-site; GBP 26,000; Full time

Job summary

Home Group is seeking a Lead Support Worker to join our team in Horden. This role entails supporting customers with complex needs to live more independently while coordinating a small team. We offer competitive pay, flexible hours, and a supportive work environment that values personal and professional growth.

Benefits

34 days leave increasing to 39

Health cash plan

Over 800 high street discounts

Career growth opportunities

Support for colleague wellbeing

Qualifications

• Experience creating person-centred support plans.
• Experience coordinating and assessing customer referrals.
• Vehicle insured for business purposes.

Responsibilities

• Creating support plans and coordinating support workers.
• Helping customers with daily living activities.
• Carrying out risk assessments and regular reviews.

Skills

Passion for supporting customers

Ability to work on own initiative

Resilience under pressure

Job description

Job Description

Lead Support Worker - (25979)

Description

Lead Support Worker

Primarily in the East (Seaham, Horden, Peterlee) but also some work covering the whole of County Durham.

Pay £13.21 per hour (£25,838 per annum) [pro rata] and great benefits including Health Cash Plan.

Home, a place where you belong

Want to be part of a team that really cares and empowers you to help change a customer’s life for the better? As our Lead Support Worker, you’ll be at the heart of supporting our customers who have complex needs to develop their skills to live more independently in the community. You’ll make a big difference each day as you help our customers achieve their hopes and aspirations. Amazing we know!

Typical day as a Lead Support Worker (known by us as Coordinator)

• Creating support plans with your customers and coordinating our small team of Support Workers working to the plans.
• We are a mental health service providing group setting support and also a 1:1 befriending service. Your role will include planning sessions for the groups and actively promoting the groups, allotments and the befriending service.
• Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.
• Carrying out risk assessments, support planning, goal setting and regular reviews.
• Cuppas, chats and catch ups. There’s no rushing from one customer to the next here! Plenty of time to collaborate with colleagues too.

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the top ten Great Place to Work in the UK!

You bring

• Passion to support our customers to live their best life, working collaboratively with an eye for detail.
• Experience of creating person-centred support plans and supporting colleagues in working to the plans.
• Experience of coordinating and assessing customer referrals.
• The ability to work on your own initiative, remain calm under pressure and have a resilient approach.
• To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review.

Our team

You’ll join Lisa and our Wellbeing recovery service team, we’re super passionate about what we do! We’re really proud of the services we provide in communities across the whole county. We’re a supportive bunch too!

Job details

• Tuesday - Friday 9am-5pm or Monday - Friday hours to be discussed.
• We are flexible with your schedule, but we need to meet the needs of our customers. This may mean adapting your start or finish times occasionally.
• Able to use technology for creating and updating support plans, completing online learning, and collaborating with colleagues.
• You’ll need an Enhanced DBS check, which we will pay for.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers, and allies (Multicultural, LGBTQIA+, and Disability) support us all to be our best. Together we make Home Group a great place to work!

What’s in it for you?

• 34 days leave (including bank holidays and a “me day” to use for whatever you fancy), increasing to 39, with the option to buy 5 more, and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and your kids’ if you have them) towards dental, optical, prescriptions, alternative therapies, and more.
• Over 800 high street discounts on groceries, holidays, and days out. Looking for a new phone, bike, or car? Save money with us.
• We Grow Our Own colleagues (not literally of course!). When you’re ready for the next step in your career, you can grow with us!
• Colleagues really matter to us, which is why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.

Click APPLY NOW to see our Support Coordinator Job Description, find out about us, and get help to apply. Sometimes we close a job early, so don’t delay or you might miss out. Finally, let us know if there’s anything we can do to help you shine in our process by making reasonable adjustments at [e-mail].