Support Worker

Ils Case Management; Devizes; Presencial; GBP 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Holiday entitlement 5.6 weeks

Pension

Free DBS check

Free parking

Induction

Training opportunities

Clinical supervision

HR support

Descripción de la vacante

ILS Case Management is seeking dynamic Support Workers to provide 24-hour in-home care for Douglas in Devizes. You will assist with daily activities, follow therapy guidance, and coordinate with the family, Case Manager and therapists.

The role requires driving Douglas in an adapted vehicle, flexibility, and strong communication to ensure safety and comfort in the home setting.

Formación

• Empathy and professional communication with families.
• Ability to work in Douglas' own home with sensitivity to family needs.
• Confident in handling tasks and learning new therapies and equipment.
• Proactive, reliable and good IT literacy.

Responsabilidades

• Aiding and supporting Douglas in care and daily living activities.
• Follow therapy recommendations from treating therapists.
• Maintain equipment cleanliness and support household tasks.
• Collaborate with wife, Team Leader, Case Manager and therapists.

Conocimientos

Empathy

Team player

Excellent communication

Good organisational skills

Full driving licence

Educación

None stated

Descripción del empleo

Location

Devizes

Hours

36.75 hours per week, sleeping night shifts on Sunday, Monday and Tuesday 7.15pm - 7.30am

Pay

• Weekday sleeping nights: £National Living Wage per hour
• Weekend/Bank Holiday Sleeping nights: £National Living Wage +£1 per hour
• £16.70 per hour - Monday - Friday, Daytime and Waking Nights
• £17.81 per hour - Weekends and Bank Holidays, Daytime and Waking Nights

Benefits

• 5.6 weeks holiday (pro rata)
• Pension (subject to qualifying status)
• Free DBS check
• Free parking
• Induction
• Relevant training opportunities (including The Care Certificate)
• Regular clinical supervision/review meetings
• Ongoing support from a dedicated Case Manager and HR department

Driving

• Driver required: Essential due to remote location of the family home.
• Vehicle use: You'll also drive the wheelchair adapted automatic vehicle during shifts.
• Using own vehicle for work: Own vehicle required to attend training and work-related travel.

Start Date

ASAP (subject to satisfactory employment checks)

Pets

None, however, Douglas loves interacting with animals.

Job Summary

Douglas born in 1948, has a caring nature and loves interacting with animals. He loves his food and will have pudding 3 times a week. His favourite TV programme is Bargain Hunt. Structure is very important to him and likes to know what is happening and when.

We are looking for dynamic and motivated Support Workers to join an established team providing 24-hour support to Douglas who lives in his own home with his wife. Douglas sustained a traumatic brain injury in 2008 and as a result has physical, cognitive and communication difficulties, he can get very tired and will need to rest frequently and likes to have his blanket on his knee. Douglas has his food pureed at regular times due to risk of choking.

Main Duties and Responsibilities

• Aiding and supporting Douglas in all aspects of care and daily living activities.
• Follow therapy recommendations designed by his treating therapists.
• ‘Douglas’ related domestic chores, such as making sure equipment is clean and tidy, processing his washing
• Work cooperatively with Douglas’ wife, the Team Leader, Case Manager and team of therapists.

Safeguarding

ILS is committed to safeguarding and promoting the welfare of our clients within the activities we undertake, and ILS expects all our clients’ employees and workers to share this commitment. The suitability of all prospective employees or workers will be assessed during the recruitment process in line with this commitment. This position will require:

• This role requires:
• Proof of eligibility to work in the UK – sponsorship is unavailable for this role.
• Satisfactory references, including from your most recent employer
• Enhanced DBS check (A conviction Will not necessarily prevent employment)

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, gender reassignment, sex, sexual orientation, pregnancy and maternity, race, marriage and civil partnerships and religion and belief.

About You

It would be great to receive your application, if you have the following skills/behaviours:

Essential

• A Handling Management Plan designed to reduce the risk of handling injuries may require you to bend, kneel, squat or lunge to ensure good posture during handling tasks.
• Confident about working in Douglas' own home and sensitive to the needs and wishes of the family.
• Happy to learn new things – hoisting, feeding, personal care routine etc.Training will be given.
• A team player who understands the importance of feedback to the family, team leader and qualified members of the team.
• Can demonstrate empathy and understanding in an appropriate and professional manner.
• Can develop productive and professional relationships with others.
• Actively creates an inclusive environment respecting diversity.
• Good organisational skills who can adhere to standards and quality requirements.
• Flexible and able to use own initiative.
• Patient and tolerant.
• Proactive, encouraging approach.
• Responsible attitude.
• Good sense of humour.
• Cheerful, caring and positive attitude.
• Reliable, trustworthy and a good communicator.
• The ability to learn new skills.
• Confident with using I.T
• Proactive approach to developing an appropriate range of activities.
• Able to demonstrate a good understanding of the importance of maintaining confidentiality and to respect Douglas and his family's need for privacy.
• Happy to learn new things in accordance with the Douglas' programme.
• Aptitude and desire to work with clients with complex needs.
• Excellent literacy and numeracy skills.
• Ensure constituency of approach.
• Full driving licence essential and access to own car, as well as driving Douglas in his adapted vehicle.
• Non smoker.

Desirable

• Experience of working with adults with special needs (This is preferred but enthusiasm, patience and willingness to learn is desirable).
• Experience of carrying out therapy programmes.
• Ability to work additional hours as required sometimes at short notice.
• Previous experience of using specialist equipment with disabled people.
• Basic knowledge of therapies.
• Previous experience of hoisting.
• NVQ level 3 or equivalent.
• Knowledge and experience of traumatic brain injury would be advantageous.
• Basic understanding of the principles of rehabilitation.

About Us

ILS Case Management is the UK's leading independent nationwide Case Management company.

When a person’s life has been changed by injury, we address the practicalities. We work with children and adults who have had moderate or catastrophic, complex injuries. We assess individual needs and are able to provide a comprehensive Case Management and Rehabilitation Service designed to maximise independence. We are CQC registered and compliant with their standards.

Our Case Managers work closely with our Clients, and we carry out all the recruitment processes on behalf of our Clients; and will support you, from your initial telephone interview right through to arranging employer interviews, trial shifts and placement.

If you are successfully recruited, you will be employed directly by our client or their Deputy appointed by the Court of Protection. However, ILS will manage your day to day employment, providing you with the support you need to carry out your role. Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client's care needs.

For more detailed information about working as a carer or support worker for ILS, please visit: https://www.indliv.co.uk/work-opportunities/support-worker-jobs/

Our Company Values

We are Supportive. It matters to us that our clients and staff know that we care.

We have Integrity. We can be trusted to work in a professional, honest and transparent way.

We are Client Centred. We put our client's aspirations at the centre of everything we do.

We are Quality Focussed. We set high standards and aim to exceed them.

We are Positive. We find solutions and empower others.

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, gender reassignment, sex, sexual orientation, pregnancy and maternity, race, marriage and civil partnerships and religion and belief.