Support Worker

Revival; Derby; On-site; GBP 15,000 - 25,000; Part time

Job summary

Revival is seeking a passionate Support Worker to join its Low Level Support Service. In this role, you will support individuals in living independently and connect them with community services, making a real impact in their lives. Ideal candidates should have experience in social care and excellent communication skills. This part-time position offers the opportunity to contribute meaningfully to your community while ensuring customers receive the best care.

Benefits

Flexible working hours

Opportunity to make a difference

Great community involvement

Qualifications

• Experience in the Social Care sector is crucial.
• Excellent communication and customer service skills needed.
• Ability to work under pressure with multiple demands.

Responsibilities

• Help individuals maintain their independence and connect with community services.
• Provide advice and empower people regarding their needs.
• Keep accurate records of interactions and monitor service effectiveness.

Skills

Communication skills

Customer service orientation

Ability to manage multiple tasks

Proactivity

Education

Experience in the Social Care sector

Job description

The role

Are you passionate about supporting individuals to live independently and safely in their own homes? Do you want to make a real difference in the lives of people who may not qualify for traditional NHS or social care services? If so, we’d love to hear from you! As a Support Worker at Revival’s Low Level Support Service, you’ll play a key role in helping customers stay connected to their community, prevent health or care needs from escalating, and ensure their living environments meet their needs. If you're a dedicated, flexible, and empathetic individual with a background in social care, this could be the perfect role for you.

Job Requirements

• Help individuals maintain their independence, engage with their community, and build a strong support network.
• Provide clear advice and information, empowering people to make informed decisions about their current and future needs.
• Work proactively to prevent or delay health or care needs from worsening.
• Reduce the risk of people needing to go to hospital or residential care by connecting them with essential local services.
• Assist individuals with housing needs, especially during a crisis or significant life change.
• Offer continued support to those who have already been helped by the Home Not Hospital service, when necessary.
• Keep accurate records of interactions to monitor the effectiveness of the services you provide.
• Be flexible in balancing both the needs of the service and the customers you work with.
• Collaborate with staff to ensure the service remains effective and continues to meet community needs.
• Promote the service through local directories ensuring that those in need can easily access it.

Hit Apply below to send your application for consideration. Ensure that your CV is up to date, and that you have read the job specs first.

What We’re Looking For

• Experience in the Social Care sector.
• Excellent communication skills, with the ability to connect with people.
• A strong understanding of what great customer service is and how to deliver it consistently.
• A commitment to meeting contractual requirements for commissioned services.
• Ability to work well under pressure and manage multiple tasks and demands efficiently.
• Proactive in generating new ideas and putting them into action.
• Confidence in providing regular updates and reporting to both the line manager and service manager.

Help us deliver expert support services to bring life back into people’s homes. Apply now!

We’ll be interviewing as we go, so might close the application process early if we find the right person.

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INDAD

We’re part of Honeycomb Group, a team of social-minded brands championing happy homes in our region by providing services and support that help people across Staffordshire and its surrounding areas feel secure, connected, and confident.

Revival is the local home improvement and support specialist, providing Stoke-on-Trent, Staffordshire, and surrounding areas trusted home repairs, improvements, adaptations, expert advice, and a range of friendly wellbeing support to ensure everyone is happy in a home they love.

Watch our video below to find out how our small actions can have a big impact on the lives of our customers.