Support Worker

Active Care Group; Basildon; On-site; GBP 12,398,000 - 20,664,000; Part time

Benefits offered by this job

DBS Check & Induction Training

Holiday pay

Nest pension

Refer-a-Friend scheme (up to £1,000)

Job summary

Active Care Group in Wickford, Essex, is seeking caring Support Workers to assist an adult with complex care needs at home. You will promote independence, support rehabilitation, and encourage an active, fulfilling lifestyle.

The role involves two-person care, hoist transfers, wheelchair assistance, catheter care, and clear lip-reading communication. Full training is provided, and a driving licence is desirable; shifts include day, sleep, and night hours with a consistent weekly pattern.

Qualifications

• Clear lip-reading communication is essential.
• Caring, patient, and compassionate nature is required.
• Two-person care teamwork is needed; full training provided.
• A full UK driving licence is desirable.

Responsibilities

• Provide day and sleep shifts supporting one individual with complex needs.
• Work in a consistent care team with regular weekly shifts and advance rotas.
• Assist with transfers using hoist, wheelchair, and catheter care.

Skills

Clear lip-reading communication

Caring & compassionate

Teamwork in two-person care

Excellent communication

Job description

Support Worker – Complex Care

We are looking for caring, reliable, and compassionate Support Workers to join a dedicated team supporting an adult with complex care needs in their own home in Wickford, Essex. This is a rewarding opportunity to make a real difference by promoting independence, supporting rehabilitation, and enabling an individual to enjoy an active and fulfilling lifestyle.

About the Client:

You will be supporting an adult who:

• Is deaf in both ears and communicates by lip reading, so clear face-to-face communication is essential.
• Has cerebral palsy, a spinal cord injury, osteogenesis imperfecta (brittle bones), and diet-controlled borderline diabetes.
• Requires ongoing monitoring of skin integrity due to a recurring leg wound.
• Uses an electric wheelchair and requires hoist transfers.
• Has a catheter that requires routine care, including bladder washouts.
• Has access to a physiotherapy room and benefits from gentle encouragement and motivation to complete exercises.

The individual enjoys:

• Adventure films
• Shopping trips
• Getting out and about in the community

Working Hours

Day Shifts, 8am – 8pm. Day/Sleep 08:00-11pm, followed by a sleep in shift 11pm – 8am (Paid at sleep night rate). Waking Nights - 8pm-8am. Day shifts are worked as double-handed care (2:1 support).

In this role, you’ll support one individual with complex needs as part of a consistent care team, with regular weekly shifts and rotas planned in advance. While the role is offered on a flexible zero-hours contract, the work is ongoing and typically provides a stable working pattern with the same client.

What you’ll have:

• A caring, patient, and compassionate nature.
• Excellent communication skills, including speaking clearly to support lip reading.
• Experience in complex care is desirable but not essential, as full training can be provided.
• Confidence working as part of a two-person team.
• A full UK driving licence (desirable).

What to look forward to:

• Up to £15.00/hour (based on experience)
• Plus additional 14.07% holiday pay on every hour worked
• Paid DBS Check & Induction Training
• Consistent work schedule
• Holiday pay & Nest pension
• Active Awards recognition programme
• Refer-a-Friend scheme (earn up to £1,000!)
• Incredible support from our clinical and business leadership team

At Active Care Group we want everyone to feel welcome and supported. We encourage applications from people of all backgrounds and experiences. If you need any reasonable adjustments during the recruitment or interview process, just let us know and we’d be very happy to discuss this with you.

Take a look around the company https://activecaregroup.co.uk/