Support Worker

Hampshire County Council; Andover; On-site; GBP 26,000 - 30,000; Full time

Job summary

An established industry player is seeking a compassionate Support Worker to join their dedicated team at a residential service for adults with learning disabilities. In this rewarding role, you will provide personalized support, ensuring that each individual enjoys meaningful experiences during their stay. You will play a crucial role in delivering exceptional care, collaborating with families and professionals to create tailored care plans, and maintaining open communication to document progress. With comprehensive training and a commitment to personal development, this position offers a fulfilling career path in a supportive environment.

Benefits

Comprehensive Induction Programme

Employee Assistance Programme

Competitive Benefits Package

Generous Annual Leave

Occupational Sick Pay

Access to Local Government Pension Scheme

Qualifications

• Understanding of client needs and experience in achieving independence.
• Demonstrated core values of patience and compassion.

Responsibilities

• Deliver exceptional care ensuring Service Users feel valued.
• Collaborate with families and professionals to create care plans.

Skills

Empathy

Communication Skills

Team Collaboration

IT Skills

Education

Experience in Care

Job description

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Support Worker

Job Reference:HCC617554
Salary Range:£26,918 -£29,616 pro-rata, per annum
Work Location:Homewood Care Home, Andover
Hours per week: 30 or 37
Contract Type:Permanent
Closing Date: 8 June 2025
Please note applications will be reviewed once submitted, therefore this advert may close early depending on volumes of applications received.

We’re privileged to work with some amazing people here at Homewood, our residential service for adults with learning disabilities and additional needs.

As a Residential Services Support Officer, you’ll provide personalised support, helping individuals take part in a variety of meaningful activities during their stay. We aim to make our short stay breaks feel like a holiday, offering fulfilling experiences both in the community and within our safe, comfortable environment. Our service is based in a spacious, modern building and you'll receive comprehensive induction and training, so you can become a confident and valued member of our friendly and supportive team.

We welcome visits to Homewood if you would like a tour around the facilities before applying, please don’t hesitate to get in touch to arrange this.

What you’ll do:

• Deliver Exceptional Care: Be at the heart of providing the best physical and emotional care, ensuring our Service Users feel safe, comfortable and valued. You'll proactively observe and assess their health and well-being, acting quickly to support their needs.
• Collaborate and Innovate: Work with families, carers, colleagues and other professionals to create and carry out personalised care plans. Your input will be important in shaping the support we offer, ensuring it aligns with the individual goals and wishes of each Service User.
• Communicate and Document: As shift leader, you’ll keep the lines of communication open and maintain detailed records that reflect the progress and needs of our Service Users. Your reports and case records will be vital in delivering consistent, high-quality care and ensuring everyone is on the same page.

What we’re looking for:

• An understanding of the needs of the client group and have experience working with them to achieve independence.
• Able to demonstrate the core values of patience, empathy and compassion.
• A team player with strong collaborative skills.
• Excellent communication skills for building positive relationshipswith a diverse range of people, including clients, their families, carers, professionals and colleagues.
• Sound IT skills and able to accurately record information.

We have full-time (37 hours) and part-time (30 hours) positions available. Please confirm in your application which role(s) you wish to apply for.

• Comprehensive induction programme with all necessary training.
• Great satisfaction from supporting people to get the most out of their stay.
• Commitment to personal development, including support for QCF training.
• Preparation for future senior-level opportunities.
• Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
• Competitive benefits package, including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. Find more information here .

As this is a 24/7 service, you’ll be required to work a 4-week flexible shift pattern to respond to the demands of the service. Your working pattern will include working every other weekend and a variety of shifts including early, late, sleep-in shifts and bank holidays for which enhancements will be paid in line with the HCC salary policy.

Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying.

How to apply?

• For more information about the role, team and our values, take a look at our Candidate Pack .
• To apply for this role, simply send us your CV using our pre-populated email template . By submitting your CV, you are giving consent for Hampshire County Council to store your data in accordance with data protection legislation.Or, if you prefer you can click on the ‘Apply’ button further down, to complete your full information.

Applications will be reviewed as soon as they are received, therefore the advert may close early.

Other roles you may have experience of could include: Support Worker, Care Assistant, Care Worker, Home Carer, Health Care Assistant, Community Support Worker, Domiciliary Care Worker, Night Carer,Personal Care Giver, Teaching Assistant, Learning Support Assistant, Day Opportunities Support Worker, Day Services Support Worker, Residential Care Support Worker, Home Care Assistant.

Values Based Recruitment

We recruit for attitudes and values in Adults’ Health and Care. We invite you to evidence how you demonstrate our 5 core values in your application. For more information on our values, please refer to the candidate pack.

Additional Information:

Find out more about Working with us in Adults’ Health and Care, including our benefits and the recruitment process.

Vetting Requirements:

This post is subject to a Criminal Records Check.

Contact Details for an Informal Discussion:

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.