Support Worker

Confidential; Andover; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Wellbeing programme

Career development

Pension

Volunteer hours

Employee discounts

Recognition initiatives

Job summary

Enham Trust in Andover, Hampshire, is seeking a dedicated Support Worker to deliver person-centred care to residents at Elizabeth House. The role focuses on independence, dignity, and wellbeing, with shifts across 7:00 to 21:30 and five days a week. You will build relationships and support daily living, skills, and community participation.

Applicants should be compassionate, patient, and enjoy teamwork. DBS check is required, and previous care experience is welcomed.

Qualifications

• Strong communication with residents, families and professionals.
• Basic literacy and numeracy skills for daily records.
• Compassionate, patient, and person-centred approach.
• Able to work as part of a supportive team and follow plans.

Responsibilities

• Provide personal care and daily living support, promoting dignity and independence.
• Build trusting relationships and understand residents' needs and goals.
• Help with life skills such as cooking, budgeting and shopping.
• Encourage participation in community activities and social experiences.
• Act as Key Worker for allocated residents and support their goals.
• Assist with mobility and care equipment, ensuring safety.
• Coordinate with families, health professionals and agencies.
• Follow support plans, risk assessments and behaviour strategies.
• Keep accurate records and share updates for continuity of care.

Skills

Good communication

Literacy

Numeracy

Compassionate

Team player

Willing to learn

Job description

Job Title: Support Worker

Location: Enham Trust, Andover, Hampshire

Salary: £13.06 per hour

Job type: Permanent, Full Time. 37.5 hours per week.

Closing Date: 8th November 2026.

Do you have a passion for helping people achieve greater independence and live life on their own terms?

We are looking for a caring and dedicated Support Worker to join our team in Elizabeth House, Enham Trust and provide high-quality, person-centred support to our residents. This is a rewarding role where you will build meaningful relationships, encourage confidence, and help people achieve their goals, both big and small.

Working closely with our residents, colleagues, and wider professional teams, you will help create a safe, supportive, and inclusive environment where everyone is treated with dignity, respect, and kindness.

About the role:

As a Support Worker, you will support residents with their everyday lives, helping them develop independence, make choices, and take part in activities that are important to them.

Your day-to-day responsibilities will include:

• Providing personalised support with personal care, wellbeing, and daily living activities while promoting dignity, privacy, and independence.
• Building positive and trusting relationships with residents, understanding their individual needs, preferences, and aspirations.
• Supporting residents to develop life skills, including cooking, shopping, meal planning, budgeting, and household tasks.
• Encouraging residents to access community activities, education, leisure opportunities, and social experiences.
• Acting as a Key Worker for allocated residents, supporting them to work towards their personal goals and independence.
• Supporting residents with mobility needs and physical disabilities, including the safe use of equipment and care aids where required.
• Working with families, colleagues, health professionals, and external agencies to ensure residents receive consistent and effective support.
• Following individual support plans, risk assessments, and positive behaviour support strategies to promote wellbeing and safety.
• Keeping accurate records and sharing important updates to ensure continuity of care.

Working Patterns:

Our shifts operate between 7:00am and 9:30pm, Monday to Sunday, across five days of the week.

Shifts are structured as follows:

• Morning shift: 7:00am - 2:30pm
• Afternoon shift: 2:00pm - 9:30pm

About you:

We are looking for someone who is compassionate, patient, and genuinely enjoys helping others. You don't need to have all the answers - what matters most is your attitude, values, and commitment to making a difference.

You will be someone who:

• Treats people with kindness, dignity, and respect.
• Encourages independence and supports people to make their own choices.
• Has excellent communication skills and enjoys building relationships.
• Works well as part of a team and is committed to providing high standards of care.
• Is willing to learn, develop, and complete training to support residents' individual needs.

Previous experience in care or support work is welcomed, but we also encourage applications from people who are passionate about making a difference and want to begin or develop a career in social care.

Why join us?

By joining our team, you'll become part of an organisation that puts people first. You'll have the opportunity to make a real difference every day while developing your skills through ongoing training, support, and career development opportunities.

Every person we support has their own story, goals, and ambitions and your role will be to help them achieve them.

You will need:

• Good communication skills
• Basic literacy and numeracy skills
• To be compassionate and patient
• Ideally some experience in a caring industry, for example hospitality or schools
• To pass our DBS check or be on the DBS update service

Even better if you have previous experience of a care environment, having a knowledge of disabilities, issues relating to physical access and adaption will be advantageous in addition to having a commitment to and understanding of equal opportunities.

We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like:

• A focus on colleague wellbeing - workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan
• We invest in colleagues' careers and development through our leader and colleague development frameworks
• Defined Contribution Pension and attached life assurance
• Volunteering hours available to all colleagues to enable them to give back
• Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more
• We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives.

Candidates with experience of: Support Worker, Care at Home Support Worker, Care Assistant, Home Care Assistant, Domiciliary Care Assistant, may also be considered for this role.