Support Worker

Priory Group; Abergavenny; On-site; GBP 35,818,000 - 39,950,000; Full time

Benefits offered by this job

Contributory pension scheme

Flexible benefits including gym access

Training and development opportunities

Job summary

Priory Group is seeking a Support Worker to join a compassionate team at Ty Ffynu in Abergavenny. The role involves assisting residents with daily living, promoting independence, and providing person-centered care within a multidisciplinary setting.

You will support residents to pursue their goals, maintain records, and work with qualified staff to deliver care plans tailored to individual needs. A flexible, empathetic approach and commitment to safety are essential.

Qualifications

• Empathy and resilience in caregiving.
• Flexibility to adapt to daily tasks and shifts.
• Strong communication and relationship-building with residents and teams.
• Commitment to professional standards; training provided.

Responsibilities

• Provide personal care and support with daily living tasks.
• Encourage participation in activities and community life.
• Support service users in achieving personal outcomes.
• Maintain records, care plans, charts, and daily notes.
• Build positive relationships with service users, families, colleagues, and stakeholders.
• Uphold safety, confidentiality, and policies.
• Act as a key worker to help residents set goals and track progress.
• Promote choice, independence, and involvement.
• Contribute to continuous improvement by sharing ideas.
• Support residents to live their life as independently as possible.

Skills

Empathy

Flexibility

Communication

Professional standards

Experience with learning difficulties

Job description

Support Worker

Application Deadline: 31 December 2026

Department: Healthcare Assistants and Support Workers

Employment Type: Permanent - Full Time

Location: Ty Ffynu

Compensation: £13.45 / hour

Description

Ty Ffynu
£13.45 per hour
Full Time - 7:45 - 20:00

You can translate this page to Welsh with our accessibility toolbar

Gallwch gyfieithu'r dudalen hon i'r Gymraeg gyda'n bar offer hygyrchedd.

Ty Ffynu is located in Abergavenny. We offer residential support for four males and females who have mental health needs and people with a learning disability. The house is off a main road, in a residential area, just a ten minute walk from Abergavenny town centre.

Our team are dedicated to using a holistic and person-centred approach with support from our experienced multidisciplinary team to encourage our residents to make their own choices. We want to support them to be as independent as possible.

We are dedicated to supporting the people we care for to develop skills to enable them to live independently in the community. Ty ffynu has a full multidisciplinary team (MDT) on-site to support residents.

What you'll be doing

You will be part of a compassionate team who are committed to our residents wellbeing. We take a personalised approach, using proven therapies to help people move forward with confidence and build a healthier, more fulfilling future. You will play a key part in their recovery, assisting qualified staff with the assessment and implementation of individual patient care plans, undertaking routine tasks and activities as directed or delegated to facilitate wellbeing, dignity and treatment of residents

• Provide personal care and support with daily living tasks.
• Encourage and assist participation in activities and community life.
• Support service users in achieving their personal outcomes in the way they choose.
• Maintain accurate records, care plans, charts, and daily notes.
• Build positive relationships with service users, families, colleagues, and stakeholders.
• Uphold safety, security, and confidentiality in line with policies and regulations.
• Act as a key worker for individuals, helping them to set goals and track progress.
• Promote choice, independence, and involvement at all times.
• Contribute to continuous improvement by sharing ideas and suggestions.
• Working with the team to support residents to "Live Their Life" as independently as possible

You can find additional information in the attached job description.

What you'll bring to the role

Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows.

• A caring and respectful approach to supporting others.
• Ability to work flexibly and think innovatively.
• Strong communication and relationship-building skills are necessary to support our residents
• Commitment to upholding professional standards, policies, and procedures.
• Experience in Learning Difficulties, Autism, Epilepsy and behaviours that challenge is an advantage but not essential as all training will be provided.

What we will give you in return

We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.

• Contributory pension scheme
• Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
• Access to development opportunities
• Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
• Leadership & management development
• Long service award
• Refer a friend bonuses

Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.