Support Time and Recovery Worker (STaR)

Cheshire and Wirral Partnership NHS Foundation Trust; Chester; Presencial; GBP 26.000 - 32.000; Jornada completa

Descripción de la vacante

Cheshire and Wirral Partnership NHS Foundation Trust is recruiting three full-time Band 4 Senior Support Workers to join the Enhanced MHIST Function. You will deliver relational, trauma-informed support to individuals with complex emotional needs, helping them feel safe and engaged, with some travel across the CWP patch.

The role emphasises building trusting, consistent relationships, working with MDT colleagues, and applying psychologically informed approaches to reduce crises and improve

Formación

• Experience in mental health or related support roles.
• Ability to build trusting relationships with people in distress.
• Commitment to trauma-informed practice.
• Comfort working in a MDT and following clinical guidance.

Responsabilidades

• Provide compassionate, trauma-informed support to individuals with complex needs.
• Manages a small caseload and builds consistent relationships.
• Collaborate with MDT colleagues and participate in reflective practice.
• Support service users to reduce crises and improve engagement.

Conocimientos

Relationship building

Trauma-informed approach

MDT collaboration

Crisis management

Descripción del empleo

Cheshire and Wirral Partnership NHS Foundation Trust

Support Time and Recovery Worker (STaR)

The closing date is 16 November 2026

We are recruiting 3 full time Band 4 Senior Support Workers to join the new Enhanced MHIST Function, supporting people who may attract a diagnosis of "personality disorder", are not yet ready for therapy, and who frequently present in crisis or struggle to build trusting relationships with services.

You will play a key role in delivering relational, trauma-informed support to individuals with complex emotional needs, helping them to feel safe, connected, and engaged with services. Whilst each post will hopefully be aligned with a locality, there will still be a requirement to travel across the CWP patch to meet the needs of the pathway. There is a potential for the service to transition to a 7-day model in the future.

Main duties of the job

Whilst the role sits under a traditional support worker job description, of which you can see more in the provided JD, it's important to hold in mind specific duties.

You will support a small caseload and be expected to build trusting, consistent relationships with people who experience repeated crises or difficulties engaging with services. This will be through providing compassionate and trauma informed support.

You will work closely and collaboratively with MDT colleagues, attending reflective practice and contributing to psychologically informed discussions. With the wider system you will encourage non-stigmatising, recovery-focused approaches to "personality disorder" and complex emotional needs.

About You

• Experience working in mental health, or a related support role and have an interest in psychologically informed approaches.
• Skills in building relationships with people who experience emotional distress, trauma, or relational difficulties.
• Able to provide practical and emotional support in a calm, compassionate, and consistent manner.
• Confident working as part of an MDT and following guidance from qualified clinicians.
• Committed to trauma-informed practice, improving engagement, and supporting individuals to reduce crisis presentations.

What We Offer

A supportive, psychologically minded MDT with opportunities to contribute to shaping a new enhanced function. Regular supervision and access to role-relevant CPD. A compassionate, reflective, recovery-focused culture.

About us

Cheshire and Wirral Partnership (CWP) provides health and care services for a population of over one million people, including mental health, learning disability, community physical health and all-age disability care, as well as the provision of three GP surgeries in Cheshire.

We employ around 4,500 staff across 73 sites and have services across Wirral and Cheshire, as well as Trafford, Warrington, Bolton, Halton, Liverpool and Stockport.

Our aim is to help improve the lives of everyone in our communities, adopting a compassionate, person-centred approach to everything we do. We are rated as Outstanding for Caring by the Care Quality Commission, with a Good rating overall.

As a Disability Confident Employer, Rainbow Badge Scheme member, Veteran Aware organisation and proud holder of the Armed Forces Covenant