Support Time and Recovery Worker

Black Country Healthcare NHS Foundation Trust; Brierley Hill; On-site; GBP 22,000 - 25,000; Full time

Job summary

Black Country Healthcare NHS Foundation Trust in the West Midlands is seeking a full-time Support Time and Recovery Worker to join our Community Mental Health Team serving the Dudley North area, based at Brierley Hill.

The role offers 37.5 hours per week, supervision and development opportunities, and a focus on recovery-friendly practice, with support from Care Co-Ordinators and a multi-disciplinary team. Experience in community settings and a commitment to patient-centred care are preferred.

Qualifications

• Good general education to GCSE level or equivalent
• NVQ level 2, working towards NVQ level 3 equivalent
• NVQ level 3 in health and social care and Care certificate

Responsibilities

• Support Care Co-Ordinators by managing a caseload of service users in community settings.
• Work with multi-disciplinary team to implement Care Programme Approach.
• Provide practical support and contribute to recovery plans and outcome measures.

Skills

Effective communication

Community mental health

Recovery-model practice

Group work facilitation

Independent working

Education

NVQ level 3 health and social care

NVQ level 2 / GCSE equivalent

Care certificate

Job description

Black Country Healthcare NHS Foundation Trust

Support Time and Recovery Worker

The closing date is 20 November 2026

With the support of a Care Co-Ordinator, you will manage a caseload of some of our less complex service users who do not require the full input of a Care Co-Ordinator and also our more complex service users who require additional input as well as a Care Co-Ordinator.

Main duties of the job

With the support of a Care Co-Ordinator, you will manage a caseload of some of our less complex service users who do not require the full input of a Care Co-Ordinator and also our more complex service users who require additional input as well as a Care Co-Ordinator.

About us

we offer training, supervision/yearly personal development conversations and a multitude of well being resources

Job responsibilities

We are looking for a full time band 3 Support Time and Recovery Workers, ideally with community experience, to work as a Support Time and Recovery Worker within the Community Mental Health Team serving the area covered by Dudley North based at Brierley Hill Health and Social CAre Centre. The post is for 37.5 hours per week.

This is an excellent opportunity to develop your skills; with the support of healthcare professionals, the Clinical Lead and Team Leader. Working alongside the Care Co-Ordinators, other Support Time and Recovery Workers and the wider Multi-Disciplinary Team you will learn their roles and also be able to practice autonomously with their guidance.

You will be part of a dynamic, supportive and diverse multi-disciplinary team. You will be responsible for supporting the Care Co-Ordinators with managing the mental health needs of service users referred to the team, under guidance from the Clinical Lead and Team Leader. You will also be part of developing and implementing therapeutic interventions underpinned by the Care Programme Approach. You will also have an understanding of the new national drivers and directives that are being introduced in mental health services as part of the national community transformation, such as the new mental health framework that will replace CPA. With the support of a Care Co-Ordinators, you will manage a caseload of some of our less complex service users who do not require the full input of a Care Co-Ordinator and also our more complex service users who require additional input as well as a Care Co-Ordinator. You will work from our community base facility, via phone/agile working or within the service users home.

You will be a Healthcare Support Worker or in an equivalent role, ideally with community experience in assessing mental health and implementing individual plans and outcome measures for adults with mental health problems and have a current knowledge of NHS policies and practices in mental health.

You will have an understanding of the Care Programme Approach. There will be an opportunity to develop your skill base in therapeutic interventions. You will have an ability to work with partner agencies and be supported by Care Co-Ordinators, the Clinical Lead and Team Leader to support service users care.

The Team is committed to provide safe, sound and supportive services; you will receive regular supervision with opportunities to develop clinical and professional practice in line with service user needs and organisational values.

Person Specification

Education/Qualifications

• Good general education to GCSE level or equivalent Evidence of training / development Good IT Skills NVQ level 2, working towards NVQ level 3 equivalent
• NVQ level 3 in health and social care Care certificate

Skills/Abilities

• Effective interpersonal, verbal and written communication skills ? Ability to support service users with severe mental health needs to promote their own recovery ? To demonstrate skills that enable people to be independent of Mental health services ? Ability to engage service users and work at a pace that will support their recovery in a community setting ? Ability to provide practical support with activities of daily living essentials ? A keenness to make positive contribution and identify solutions to help empower service users

Knowledge/ Experience

• Working in partnership with other agencies ? Positively promote independent living through use of the recovery model ? To be proficient at planning and facilitating group work ? To be able to take responsibility for own work planning ? Working with and Understanding of Mental health illnesses and early warning signs of relapse ? Understanding of Risk assessment and risk management ? Awareness of Mental Health Act (1983) ? Demonstrate an understanding of Clinical Governance issues E D E E E D E ? Working within a multi-disciplinary team ? Awareness of and application of psychosocial interventions
• Ability to work independently and use own Initiative Demonstrate professionalism, i.e. time-keeping, attitude, values Good verbal and written communication skills Ability to acknowledge diversity and promote ant discriminatory practices and equal opportunities Ability to respond in a professional manner to challenging behaviours

other

• Ability to travel to numerous community settings around the Trust geographical area in a timely and effective manner
• Compassionate, accountable, respectful and empowered

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Black Country Healthcare NHS Foundation Trust

Address

Brierley Hill Health and Social Care Centre

Brierley Hill Health and Social Care Centre