Support, Time and Recovery Worker

NHS Jobs; Shrewsbury; On-site; GBP 24,000 - 28,000; Full time

Job summary

The post holder will provide planned, person-centred, recovery-focused interventions to a defined caseload of service users experiencing mental health difficulties. Working under the supervision of a Keyworker or Lead Professional, interventions will support individuals to achieve recovery goals and maximise independence and quality of life.

This role involves delivering group and individual activities, promoting equality, safeguarding, and effective communication with the multidisciplinary team

Job description

The post holder will provide planned, person-centred, recovery-focused interventions to a defined caseload of service users experiencing mental health difficulties. Working under the supervision of a Keyworker or Lead Professional, interventions will support individuals to achieve agreed recovery goals and maximise their independence and quality of life. This includes supporting service users with: Activities of daily living and independent living skills. Social inclusion and engagement within local communities. Meaningful occupation and structured activity. Access to employment, education, and volunteering opportunities. Mental health recovery and wellbeing. Physical health awareness and promotion. The post holder will: Deliver agreed interventions in line with individual care plans. Support the planning and delivery of therapeutic group and individual activities. Encourage engagement in recovery-focused programmes and community-based opportunities. Assist service users in completing outcome measures and participate in reviews of care and intervention effectiveness. Promote equality, diversity, choice, independence, and recovery-oriented practice in all aspects of care. The post holder will support physical health monitoring and promotion by: Undertaking physical health observations and assessments, including weight, height, blood pressure, ECGs, and phlebotomy where trained and competent. Supporting service users to improve physical health and wellbeing through education, advice, and health promotion activities. Reporting concerns relating to physical health to the appropriate healthcare professional. The post holder will: Develop and maintain positive therapeutic relationships with service users, carers, families, and colleagues. Communicate effectively with members of the multidisciplinary team and partner organisations. Provide accurate verbal and written updates regarding service users' progress, health status, and recovery goals. Work collaboratively with Trust services and external agencies to support seamless care, admission, transfer, and discharge processes. Support service users to access statutory, voluntary, charitable, and independent sector services. The post holder will: Contribute to the identification, review, and management of clinical and social risks. Report any concerns regarding risk, safeguarding, deterioration, or wellbeing promptly to the Care Coordinator or Lead Professional. Work within Trust safeguarding procedures and relevant legislation. Maintain professional boundaries at all times. The post holder will: Maintain accurate, contemporaneous, and legally compliant records. Record activity and service data using approved electronic systems. Use information technology and digital systems effectively in line with local and national policies. Ensure confidentiality and information governance standards are maintained. The post holder will: Work within Trust policies, operational procedures, and professional codes of conduct. Regularly participate in supervision and reflective practice. Take responsibility for continuing professional development and mandatory training requirements. Support the learning and development of colleagues, students, trainees, and volunteers. Participate in audits, quality improvement initiatives, and service development projects. This role requires regular travel across community settings to meet service needs. The post holder will work with individuals experiencing a range of complex mental health difficulties and may encounter challenging, emotionally demanding, or distressing situations. The ability to remain calm, professional, compassionate, and focused under pressure is essential. The role requires flexibility, effective prioritisation skills, and a commitment to delivering safe, high-quality, recovery-focused care that improves outcomes for service users and their carers.

Shrewsbury and Telford Hospital NHS Trust