Support Time and Recovery Worker

Somerset NHS Foundation Trust; Minehead; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Flexible working options

NHS pension scheme

Generous annual leave

Career development

Blue Light Card

Job summary

Somerset NHS Foundation Trust is seeking a compassionate Support Time and Recovery Worker for the Assertive Outreach Team in Bridgwater. This role supports adults with severe mental health challenges to recover and live independently in the community, inside a multidisciplinary team.

You will deliver evidence-based interventions, provide practical and emotional support, and help service users engage with care plans while maintaining professional boundaries and ensuring appropriate discharge

Qualifications

• NVQ Health and Social Care or equivalent, or willingness to undertake training.
• Experience caring for people and working in community settings.
• Ability to engage with care plans and recovery goals.

Responsibilities

• Support individuals with mental health difficulties to engage with care plans and recovery goals.
• Deliver evidence-based interventions under supervision, including behavioural activation and emotional regulation.
• Provide practical, emotional and social support in community and discharge planning.
• Build therapeutic relationships while maintaining professional boundaries.
• Promote independence, dignity, wellbeing and social inclusion.
• Assist access to accommodation, benefits, advocacy and community resources.
• Monitor progress, spot early relapse signs and report concerns to the clinical team.
• Collaborate with carers, families and partner agencies for coordinated care.
• Maintain confidential clinical records in line with Trust policies.
• Participate in team meetings, supervision and quality improvement activities.

Skills

Empathy

Communication

Care planning

Teamwork

Education

NVQ Health and Social Care or equivalent

Job description

An exciting opportunity has arisen for a compassionate and motivated Support Time and Recovery (STR) Worker to join the Assertive Outreach Team within the Community Mental Health Service in Bridgwater.

As a Support Time and Recovery Worker, you will play a vital role in supporting adults experiencing severe and enduring mental health difficulties to achieve their recovery goals and maintain independence within their communities. Working as part of a multidisciplinary team, you will deliver evidence-based interventions, provide practical and emotional support, and help individuals engage with their care plans to improve their wellbeing and quality of life.

This rewarding role offers the opportunity to work closely with service users, families, carers and a wide range of partner organisations, supporting people both within community settings and during transitions from inpatient services back into their home environment.

If you are passionate about supporting recovery, promoting independence and making a positive difference to the lives of people living with mental health challenges, we would love to hear from you.

Main duties of the job

• Support individuals with mental health difficulties to engage with their agreed care plans and work towards personal recovery goals.
• Deliver evidence-based interventions under supervision, including behavioural activation, graded exposure and emotional regulation support.
• Provide practical, emotional and social support to service users within community settings and during inpatient discharge planning.
• Develop positive therapeutic relationships while maintaining professional boundaries.
• Promote independence, dignity, wellbeing and social inclusion for service users.
• Support individuals to access accommodation, benefits, advocacy and community resources where appropriate.
• Monitor progress against care plans, identify early signs of relapse and report concerns to registered professionals.
• Work collaboratively with carers, families and partner agencies to ensure coordinated, person‑centred care.
• Maintain accurate, timely and confidential clinical records in line with Trust policies and information governance requirements.
• Participate in team meetings, supervision, service development activities and quality improvement initiatives.

About us

At Somerset NHS Foundation Trust, we’re committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long‑term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS‑specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it’s a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

Job responsibilities

The Support Time and Recovery Worker will be an integral member of the Community Mental Health Service, supporting adults with severe and enduring mental health needs through a recovery‑focused and strengths‑based approach. Working closely with qualified professionals and other support workers, you will help individuals develop the skills, confidence and resilience needed to achieve their goals and live fulfilling lives within their communities.

The role involves providing regular support to a caseload of service users, both in their homes and within community settings. You will support individuals to engage with treatment plans, develop coping strategies, improve daily living skills and maintain their independence. You will also contribute to discharge planning and support people returning home following inpatient care.

Working under appropriate supervision, you will deliver evidence‑based interventions and support people experiencing a range of mental health challenges. You will help monitor progress, recognise changes in presentation, identify potential relapse indicators and ensure concerns are escalated promptly to the wider clinical team.

Building effective partnerships will be central to your success in this role. You will work collaboratively with families, carers, community mental health teams, primary care services, housing providers, voluntary organisations and other partner agencies to ensure service users receive coordinated and holistic support.

We are looking for candidates with experience of supporting people in a caring, healthcare or community‑based environment, excellent communication and interpersonal skills, and a genuine commitment to recovery‑focused practice. The ability to remain calm and professional in challenging situations, alongside a compassionate and person‑centred approach, is essential.

The successful candidate will be organised, adaptable and committed to delivering high‑quality care in line with Trust values. A full driving licence and access to a vehicle with appropriate business insurance are essential, as the role requires travel throughout the local community. The post holder will also be expected to participate in a 24/7 shift pattern, including evenings, weekends and nights as required by the service.

Qualifications

• NVQ Health and Social Care or equivalent, or willing to undertake full training to achieve this standard

Experience

• Experience of working with people e.g in a caring situation, dealing with the general public.
• Experience of working in community settings.
• Experience of the assessment process and positive risk management.
• Previous experience in caring for people with a severe mental illness.

Additional Criteria

• Able to work across a 24/7 shift pattern as required including weekends and nights.
• Must be a car driver with a valid driving licence or have access to transport with appropriate business insurance in order to travel throughout the Trust, to meet the needs of the service.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.