Support Time and Health Care Support Worker (STAR) - LPMHSS CONWY INTERNAL

Betsi Cadwaladr University Health Board; Colwyn Bay; On-site; GBP 26,000 - 32,000; Full time

Job summary

The NHS Wales Betsi Cadwaladr University Health Board is seeking an experienced Support Time Recovery worker to join the community mental health primary care team in Conwy. You will support service users to regain independence and access local housing, benefits, and education services, while coordinating with GP practices and third-sector organisations.

Excellent communication, self-motivation, and an ability to work independently are essential.

Qualifications

• Certificate in Community Mental Health Care / NVQ Level 3 in care or equivalent (essential).
• Good literacy and numerical skills (essential).
• Desirable qualifications in Health, Social and Care.

Responsibilities

• Provide support to an allocated group of service users and promote recovery in the community.
• Assist service users to meet identified needs and access community resources and services.
• Work independently and liaise with third sector agencies and carers.
• Establish and maintain links with GP practices and multidisciplinary teams.

Skills

Communication skills

Multidisciplinary working

Self-motivated / proactive

Education

Certificate in Community Mental Health Care / NVQ Level 3 in care or equivalent

Literacy and numeracy skills

Job description

Job Overview

PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY BETSI CADWALADR UNIVERSITY HEALTH BOARD

This is an exciting opportunity for an experienced Support time Recovery worker wishing to join the community mental health primary care team in Conwy. Applications are welcomed from enthusiastic practitioners who want to make a difference in primary care service provision. You will have excellent communication skills, be self-motivated, proactive and committed to promoting innovation for service delivery.

The successful candidate will support and facilitate the organization of clinical activity, assist in the delivery of group and individual work whilst continuing to support and deliver the clinical activity as required. The post holder will be required to work independently and liaise with various third sector agencies and organizations as well as carers. Excellent skills in multidisciplinary working and the requirement to establish and maintain excellent links with GP practices are essential.

You will have excellent communication skills, and the ability to build and maintain effective working relationships, demonstrating a 'positive attitude'.

Main duties of the job

• Provide support and give time to an allocated group of service users, and promote their recovery supporting their return to a community environment, or supporting them to maintain their place in the community.
• Support service users to meet their identified needs and outcomes, paying attention to and respect their values, wishes and aspirations to lead their lives in the way they choose, supporting them to access community resources and services, such as housing, benefits, leisure, education and employment.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed Job Description And Main Responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents.

Person specification

Qualifications

Essential criteria

• Certificate in Community Mental Health Care / NVQ Level 3 in care or agreed equivalent
• Good literacy and numerical skills

Desirable criteria

• Qualifications in Health, Social and Care

Experience

Essential criteria

• An awareness of issues affecting mental health service users
• Knowledge of approaches to working with mental health service users
• A knowledge of housing and welfare benefits, housing issues and related employment and educational issues

Aptitude And Abilities

Essential criteria

• An ability to assess and evaluate individual needs to enable service users to make informed decisions
• An ability to analyse complex information concerning mental health issues and housing, finance issues

Desirable criteria

• Administrative and organisational skills

Values

Essential Criteria

• Sensitive to the needs and the rights of service users