Support Technician (Loan Store)

University of the Arts London; Greater London; On-site; GBP 24,000 - 32,000; Full time

Job summary

University of the Arts London is seeking a proactive Support Technician for the Equipment Loan Store at Lime Grove. You will manage day-to-day operations, ensuring learners and staff have access to the right tools, and keep equipment in excellent condition.

In a small technical team, you’ll handle check-outs/returns, maintain records, assist with demonstrations, and help develop guidance for safe, effective use of media equipment. This is a hands-on role with lifting and occasional height work.

Qualifications

• Experience in a technical, creative or educational environment.

Responsibilities

• Manage check-out and return of equipment.
• Maintain inventory/asset-tracking records.
• Provide safe, practical support for staff and students.
• Assist with basic equipment demonstrations and guidance.
• Support evolving needs of the curriculum.

Job description

Are you reliable, customer-focused, and confident working with creative media equipment? University of the Arts London is looking for a proactive Support Technician to join our School of Pre-Degree Studies, managing the day-to-day operation of our busy Equipment Loan Store at Lime Grove.

The Role

In this hands-on role, you’ll maintain and operate the day-to-day running of the equipment loan facility, ensuring our creative learners and staff have access to the right tools, at the right time, and in excellent condition.

As part of a small, collaborative technical team, you’ll manage the check-out and return of equipment, maintain inventory systems, and provide safe, practical support for staff and students. From photography kits to lighting gear, you’ll help ensure that our equipment is maintained, tracked, and accessible, enabling high-quality teaching and learning to thrive.

This practical role includes some lifting, manual handling, and occasional working at height, and requires strong organisational skills, a proactive attitude, and a customer-focused mindset. You’ll also contribute to maintaining safe working environments, developing equipment guidance, provide basic equipment demonstrations and support technical developments that reflect the evolving needs of the curriculum.

You’ll bring experience from a technical, creative, or educational environment, and a working knowledge of media and photography equipment. You’ll be confident managing multiple requests, keeping clear records using inventory or asset-tracking systems, and supporting staff and students in a fast-paced, customer-focused environment.

This role will suit someone who is hands-on and adaptable, with an understanding of how to troubleshoot technical issues and a commitment to excellent service. You’ll communicate clearly and patiently, including with students who are new to equipment use, and work well both independently and as part of a team.

Whether you’ve worked in a loan store, production house, or creative teaching environment, this role offers a fantastic opportunity to support the next generation of creatives at one of the world’s leading arts universities.