Support Technician

Frasers Group; Shirebrook; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Frasers Champion

Retail Reconnect

Fearless 1200

Employee Welfare Frasers Fit

Retail Trust

Job summary

Frasers Group in Shirebrook is seeking a proactive Support Technician to join the Maintenance Engineering team. You will provide maintenance support for distribution systems and equipment, helping keep conveyors, sorting machines, and automated storage running smoothly.

This entry role emphasizes teamwork, attention to detail and safety, with potential apprenticeship opportunities to develop technical skills and progress within Frasers Group.

Qualifications

• Semi-skilled maintenance role requiring attention to detail and collaborative work with the maintenance technician team.
• Entry role into engineering with potential apprenticeship scheme.

Responsibilities

• Provide maintenance support for distribution systems including conveyors, sorting machines and automated storage systems; work with maintenance technicians and autonomously when needed.
• Perform regular inspections and preventive maintenance on distribution equipment and follow manufacturer guidelines and safety standards.
• Monitor performance of distribution systems and report irregularities to the maintenance supervisor.
• Adhere to health and safety regulations and maintain accurate records of maintenance activities and compliance checks.
• Maintain and record detailed records through CMMS of all support and maintenance activities.
• Collaborate with distribution and logistics teams to support seamless operations and assist in implementing new systems and technologies.

Skills

Attention to detail

Teamwork

Communicator

Willingness to learn

Education

Electrical or Mechanical Engineering qualification

Tools

CMMS

Job description

We are seeking a proactive and skilled Support Technician to join our Maintenence Engineering team here at Shirebrook. The successful candidate will be responsible for providing maintenance support for distribution systems and equipment, ensuring efficient and reliable operations. This is a semi-skilled maintenance role, requires attention to detail, the ability to work collaboratively and closely with the maintenance technician team within a fast-paced environment. There will be the opportunity to develop your skills whilst in role and potential future opportunity to go through an apprenticeship scheme.

Technical Support:

• Provide maintenance support for distribution systems, including conveyor belts, sorting machines, and automated storage systems. Working and supporting closely with the maintenance technicians as well as the ability to work autonomously.
• Troubleshoot and resolve simple issues promptly to minimise downtime.

Maintenance and Repairs:

• Perform regular inspections and preventive maintenance on distribution equipment with appropriate support where required.
• Support in ensuring all equipment is maintained according to manufacturer guidelines and safety standards.

System Monitoring:

• Monitor the performance of distribution systems to identify potential issues.
• Report any irregularities or potential problems to the maintenance supervisor.

Safety and Compliance:

• Adhere to all health and safety regulations and company policies.
• Maintain accurate records of maintenance activities and compliance checks.

Documentation and Reporting:

• Maintain and record detailed records through CMMS of all support and maintenance activities.

Collaborative Efforts:

• Work closely with the distribution and logistics teams to support seamless operations.
• Assist with the implementation of new systems and technologies within the distribution centre.

Additional Qualities:

• A passion for a career in engineering
• Confident working at height and in small spaces
• Able to work well within a team
• Confident communicator

Desirable, but not essential:

• A qualification in either Electrical or Mechanical Engineering or prior experience in a semi-skilled maintenance roles – This is an entry role into engineering so while a qualification or experience is desirable, it is not necessary provided you have a passion for engineering.

At Frasers Group we're rethinking retail. Through digital innovation and unique store experiences, we're serving our consumers with the world's best sports, premium and luxury brands globally. As a leader in the industry, we're elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.

Why join us?

Our vision - We are building the planet's most admired and compelling brand ecosystem

Our purpose - We are elevating the lives of the many with access to the world's best brands and experiences

At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:

• Own it and back yourself - Own the basics, own your role and own the result
• Think without limits - Think, think fast, think fearlessly
• Be relevant - Relevant to our people, our partners and the planet, Along with your benefits package we also offer a wide range of perks for our colleagues:
• Frasers Champion- Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have lived the Frasers Group values.
• Retail Reconnect - In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, head office employees will gain insights by spending one to two days in one of our stores or the warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work.
• Fearless 1200 - Fearless 1200 is our way of recognising our growth. It's bold, ambitious, and designed to reward colleagues across the business for living our values and delivering impact. Fearless 1200 links how we perform to how we're rewarded - check out the video link to find out more - https://www.youtube.com/watch?v=O0qmvJofMew
• Employee Welfare Frasers Fit - Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free.
• Retail Trust - We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support.