Support Services Technician

Anglian Water Services; Huntingdon; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Personal private health care

Generous pension plan

Life assurance (up to 8 x salary)

24-hour Virtual GP service

25 days annual leave

Job summary

Anglian Water is seeking a Technician - Support Services (Procurement) in Huntingdon to provide a procurement service to laboratories and field-based functions. You will liaise with suppliers and manage lab chemicals and equipment contracts, with a focus on efficiency and accurate SAP processing.

The role requires strong communication, reliability, and SAP familiarity. You will be the first point of contact for orders, deliveries, and supplier queries, while supporting the Operational Support

Qualifications

• Able to communicate with people at all levels
• Reliable and committed
• Able to deal with answering account queries, processing payments and being an excellent first point of contact
• Ideally you will be SAP trained
• Ability to help customers over the phone and in person
• Able to prioritise effectively
• Accurate data input into various databases and spreadsheets
• Confident telephone manner
• Ideally an understanding of a Laboratory environment

Responsibilities

• Procurement activities including SAP ordering, monitoring of temporary staff contracts/orders, and day to day operation of contracts for the supply of lab chemicals and equipment
• Ensure efficiencies in ordering and looking at internal processes where needed for improvement
• Be the first point of contact to deal with any enquiries relating to ordering or delivery of goods and / or services
• Maintain SAP in line with training and guidance
• Vendor management and contact where required
• Reports for key vendors and spend management
• Look at KPIs and help troubleshoot bottleneck areas
• Provide support to the Operational Support Manager by:
• Deal with general lab service queries
• Ensure all visitors to site are signed in and supervised during their visit
• Prepare meeting rooms and ensure all consumables are available
• Make staff aware of deliveries

Job description

Technician - Support Services (Procurement)

Circa £28,080 dependent on skills and experience

Permanent, full time, 37 hours per week

Huntingdon

Tap into your potential and test a new career with Anglian Water!

This exciting role provides a procurement service to the laboratories and field-based functions. As part of this role you’ll liaise with suppliers of services to the laboratory and sampling functions and provide a facilities service for the laboratories.

Key responsibilities:

• Procurement activities including SAP ordering, monitoring of temporary staff contracts/orders, and day to day operation of contracts for the supply of lab chemicals and equipment

• Ensure efficiencies in ordering and looking at internal processes where needed for improvement

• Be the first point of contact to deal with any enquiries relating to ordering or delivery of goods and / or services

• Maintain SAP in line with training and guidance

• Vendor management and contact where required

• Reports for key vendors and spend management

• Look at KPIs and help troubleshoot bottleneck areas

• Provide support to the Operational Support Manager by:

• Deal with general lab service queries

• Ensure all visitors to site are signed in and supervised during their visit

• Prepare meeting rooms and ensure all consumables are available

• Make staff aware of deliveries

We invest in our people - as a valued employee, you'll be entitled to:

• Personal private health care

• Generous double match pension - contribute 7% and Anglian Water will contribute 14%, giving a total contribution of 21%

• 24-hour Virtual GP service for you and your household

• 25 days annual leave - rising with length of service and the ability to buy more

• Life assurance (up to 8 x salary)

• Personal accident cover (up to 5 x salary)

• Excellent family friendly policies, such as 26 weeks full pay for maternity / adoption leave, as well as 4 weeks paid paternity / partner leave. Opportunity for shared parental pay

• Bonus scheme

• Flexible benefits and working culture to support your wellbeing and lifestyle.

What does it take to be successful?

• Able to communicate with people at all levels

• Reliable and committed

• Able to deal with answering account queries, processing payments and being an excellent first point of contact

• Ideally you will be SAP trained

• Ability to help customers over the phone and in person

• Able to prioritise effectively

• Accurate data input into various databases and spreadsheets

• Confident telephone manner

• Ideally an understanding of a Laboratory environment

Inclusion at Anglian Water:

Inclusion is for everyone and we are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an environment where all our colleagues feel they belong.

Closing date: 20th August 2026

#loveverydrop

#LI-MS1