Support Service Team Co-ordinator

Leeds and York Partnership NHS Foundation Trust; Leeds; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

27–33 days annual leave

Flexible working arrangements

NHS Pension Scheme

Remote working arrangements

Discount offers

Job summary

Leeds and York Partnership NHS Foundation Trust is seeking a Support Service Team Co-ordinator to streamline secretarial and admin tasks across CMHT WAA teams. You will supervise admin staff, ensure accurate records, and support patients, carers and staff with non-clinical information.

A strong data analysis capability using Excel is essential. The role requires flexibility in base locations across three sites, and a focus on efficient, confidential admin processes within a supportive NHS

Qualifications

• Extensive administrative and secretarial experience at NVQ 4 level or equivalent.

Responsibilities

• Provide comprehensive secretarial and administrative support to multi-disciplinary teams.
• Supervise designated admin team(s) and coordinate with clinical staff for efficient service delivery.
• Analyse referral data and generate monthly performance reports using Excel.

Skills

Typing & Minute taking

Organisational skills

Data analysis (Excel)

MS Office suite

Communication skills

Team supervision

Education

NVQ 4 / equivalent admin

Tools

MS Office Suite

Care Director

BigHand

SPINE

Job description

Leeds and York Partnership NHS Foundation Trust

Support Service Team Co-ordinator

The closing date is 24 November 2026

The Peripatetic Team coordinator provides comprehensive administrative support to clinical and support service teams, by coordinating the daily running of administrative operations. They will primarily support the CMHT WAA admin teams in any of the three locations where the support is most required. There is an expectation that the post holder will be able to base themselves in any of the three localities as at when needed.

The post holder will manage the admin secretaries to ensure the proper record taking and planning of telephone/ face-to-face enquiries, diaries, appointments, and meeting minuting. Maintains accurate electronic and manual records in line with confidentiality and information governance standards. Produces correspondence using Microsoft Office and digital transcription systems with high attention to detail. Supports patients, carers and staff by providing non-clinical information and coordinating services. Prioritises workload, meets deadlines and maintains effective office systems. Contributes to service improvement, follows Trust policies, and works collaboratively to deliver a professional, efficient and customer-focused service.

Main duties of the job

You will work as part of a team to provide a comprehensive, efficient, and effective secretarial and administration support service to the multi-disciplinary teams under the direction of the Service Manager / Professional Lead and supported by an agreed work plan. The job holder will provide day to day supervision and support for a designated admin team or teams and will be responsible for liaising with other administrative and clinical staff within Leeds & York Partnership NHS Foundation Trust to ensure an efficient and consistent admin support service is provided.

This role requires a strong capability in data analysis, with particular emphasis on the proficient use of Microsoft Excel to produce and interpret monthly statistical reports. The post holder will be responsible for analysing referral data and generating regular performance reports to monitor and demonstrate referral activity within the service.

Flexibility will be required by the successful applicant with regards to work base and hours,

allowing provision of cover for colleagues in different areas when required.

About us

The Leeds and York Partnership NHS Foundation Trust (LYPFT) is the main provider of Mental Health and Learning Disability services in Leeds. We also provide specialist inpatient services in York and some highly specialised services across the country. As a teaching trust with strong links to local universities, we are a centre of excellence for teaching, research and development.

There are many benefits of working for LYPFT including fantastic employee wellbeing support, 27 - 33 days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme, coaching, support and opportunities for career development and training and education support alongside a range of exclusive discounts and payment schemes including for cars, extra leave days and more NHS Discount Offers.

We also have a bank department, offering variety of roles in nursing, allied health professions, healthcare support worker and administration clerical. Permanent employees are automatically added to bank.

Applicants should be aware that individuals requiring a visa to work in the UK, the Trust only provides sponsorship for registered healthcare practitioner roles(this does not include Healthcare Support Workers). This is an essential requirement, and the Trust is unable to offer you a role if you do not meet Trust requirements for sponsorship and Home Office requirements for a visa.

Job responsibilities

We recruit people based on their values and qualifications (where required) and believe that their lived experience is an advantage, this means that together we are as diverse as the communities we care for. Simply put, when we employ caring people who act with integrity and have the right skills, we can give those with mental health challenges, learning disabilities and neurodiversity high-quality care and support to live fulfilling lives, and make our staff feel purposeful, happy and valued.

All our information is available in accessible formats. Please contact the Recruitment team [e-mail]

Attached to this advert is our candidates guide to values-based recruitment and supporting guidance on how to make a successful application.

If you require a reasonable adjustment, please contact the Recruitment Team or see the attached candidate guide to reasonable adjustments.

To find out more about the key responsibilities and the specific skills and experience youll need, look at the Job Description & Person Specification attachments under the Supporting Documents heading.

So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Guide to Values Based Recruitment. This document provides you with information to help you apply.

Person Specification

Qualifications

• Extensive administrative and secretarial experience at NVQ 4 level or equivalent.

Skills

• Essential typing (audio typing is a plus) and minute taking Skills. Essential organisation skills with regards to rotas, efficient delegation and work load management across a team.
• Essential Communication skills - verbal, written with proficient computer skills (conversant with MSOffice Suite, Care Director, BigHand, SPINE).
• Demonstrate a positive attitude towards the implementation of new systems and new ways of working. Demonstrate empathetic and supportive interpersonal and people management skills; Takes a flexible approach to supporting the clinical team and be able to evidence the ability to prioritise and multitask

Experience

• Extensive administrative and secretarial experience at NVQ 4 level or equivalent.

Values

• Tell us about a time when you spotted something small going wrong and did something to stop it becoming a bigger issue.
• Tell us about a time when you realised a colleague or someone you know needed a bit of support and you offered to help.
• Tell us about a time when you showed someone kindness or understanding.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Leeds and York Partnership NHS Foundation Trust