Support Secretary/Typist

ClarusVu Inc.; Ashton-under-Lyne; On-site; GBP 22,000 - 30,000; Full time

Job summary

An exciting opportunity awaits for a highly motivated individual to join a supportive team in the healthcare sector. This role focuses on providing excellent administrative support, ensuring timely and accurate communication within the NHS environment. You will play a vital part in enhancing patient care by managing clinical correspondence and collaborating with healthcare professionals. If you are passionate about making a difference and thrive in a dynamic setting, this position offers a fulfilling career path with opportunities for personal and professional growth. Join a team that values safety, respect, and continuous improvement in patient welfare.

Benefits

Flexible Working

27-33 Days Annual Leave

NHS Pension Scheme

Free Eye Tests

Health Checks

Gym Discount

Free Bicycle Loan Scheme

Salary Sacrifice Car Scheme

Qualifications

• Experience in administrative roles, especially within NHS or similar environments.
• Strong typing and communication skills are essential.

Responsibilities

• Typing and transcribing clinical correspondence and documents.
• Managing patient pathways and responding to queries efficiently.

Skills

Administration Skills

Typing Skills

Attention to Detail

Communication Skills

Multitasking

Education

NHS Experience

Tools

Audio Digital Dictation

IT Solutions

Job description

Support Secretary/Typist - Band 3

Are you currently working in the NHS or similar environment and have fantastic administration and typing skills? A great multitasker? A good eye for detail?

Would you like to be part of a supportive team who work together to help our patients?

You will be passionate about our business, creating a culture of continuous improvement, where patient welfare is at the heart of all you do.

We have an exciting opportunity for a highly motivated, enthusiastic individual to join our secretarial and admin team. The post holder will provide an excellent administrative service to enable the delivery of an effective, efficient and timely service to our patients and their families.

If you enjoy communicating with people, are a good team player with excellent oral and written communication skills, and have a willingness to contribute to positive team working, we would love to hear from you!

This post holder will be responsible for:

1. The typing, transcribing, and checking of clinical correspondence and documents relating to patient pathways via the use of audio digital dictation.
2. Producing letters within the agreed time frame ensuring quality and accuracy is maintained at all times.
3. Managing the patient’s pathway by responding to queries and requests in clinical correspondence.
4. Communicating these actions via the use of the IT solutions provided to communicate with the Consultant Secretaries and Waiting List Coordinators.

The role and duties must be carried out in line with all national and local targets and achieve all KPI’s.

Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children. Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.

We have a clear set of values & behaviours which we expect all of our staff to demonstrate:

1. Safety
2. Care
3. Respect
4. Communication
5. Learning

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+ & Disabled people.

Benefits include flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.

The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focuses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.

The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.