Support Secretary - Specialist Nursing Teams

University Hospitals Dorset; Bournemouth; Hybrid; GBP 26,000 - 27,000; Part time

Job summary

University Hospitals Dorset is seeking a Support Secretary in the Respiratory Department at Bournemouth Hospital. The role provides a secretarial service to the Specialist Nursing Teams (DAIRS, Lung Care & TB Service) and supports colleagues during absences, handling inquiries from a shared inbox and patient communications.

Applicants should have broad admin skills, strong typing, excellent communication, and teamwork.

Qualifications

• Qualifications GCSE in English and Maths or Vocational level 3 in a relevant field
• Experience as working as a medical secretary
• Good verbal and written skills
• Minute taking skills

Responsibilities

• Provide an efficient secretarial service to the Specialist Nursing Teams in Respiratory (DAIRS, Lung Care & TB Service)
• Handle enquiries via shared email box and telephone, communicating with patients with lung problems
• Demonstrate broad administration skills, attention to detail, and ability to work as part of a team

Skills

Verbal and written communication

Team player

Minute taking

Organisational skills

Prioritisation

GCSE English and Maths or Vocational 3

Education

GCSE English and Maths or Vocational level 3

Experience as medical secretary

Tools

Word processing / MS Word

NHS Experience

Job description

Support Secretary - Specialist Nursing Teams

NHS AfC: Band 3

Main area Respiratory Grade NHS AfC: Band 3 Contract Permanent Hours Part time - 23.25 hours per week (4 Days) Job ref 153-ME05874-B

Department name 01. UHD - General Recruitment Site UHD Royal Bournemouth Hospital Town Bournemouth Salary £25,760 - £27,476 4 days a week Salary period Yearly Closing 30/09/2026 23:59 Interview date 13/10/2026

As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.

We offer highly regarded health services, employing some 10,000 staff. Our ambitious £500m transformation programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.

In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.

We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.

We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.

At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.

As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.

We are aware that some candidates may choose to use AI tools to support the preparation of their application. While this is not discouraged, we kindly remind applicants that submissions should remain an honest and accurate representation of your own experience and suitability. Personal integrity is an important part of the recruitment process.

Job overview

We’reexcited to offer this opportunity within our Admin & Clerical workforce.

An exciting opportunity has arisen for a Support Secretary in the Respiratory Department at Bournemouth Hospital.

This Support Secretary role plays a vital role as it is to provide an efficient secretarial service to the Specialist Nursing Teams in Respiratory (DAIRS, Lung Care & TB Service) and to support colleagues during absence. The role deals with answering enquiries of the shared email box and telephone work in communicating with patients who have specific lung problems some of which have cancer or suspected cancer.

Applicants will have a broad spectrum of administration skills and demonstrable typing skills. In addition to this, applicants should have excellent communication skills, attention to detail and a willingness to work as part of a team.

Base Location: Royal Bournemouth Hospital & Poole (if required)

Interview Date – 13 th October 2026

Main duties of the job

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Working for our organisation

UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview.

If a role or service relocates as part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.

UHD has active networks including Women’s, BAME, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.

AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process.

Detailed job description and main responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Person specification

Guidance

• Qualifications GCSE in English and Maths or Vocational level 3 in a relevant field
• Experience as working as a medical secretary
• Other Requirements Good verbal and written skills
• Minute taking skills

Technical Skills

• Computer literate with word processing experience
• NHS Experience

Other Requirements

• Team Player
• Well presented

Personal attributes

• Ability to deal with sensitive issues like cancer
• Ability to organise own work load
• Prioritisation

Please note:

Staff recruited are expected to be available to work flexibly across all our Trust locations to meet service demands.

This advert may be closed early if sufficient applications are received.

COVID-19 vaccination remains the best way to protect yourself and our patients from the virus when working in our healthcare settings. Whilst this vaccination is not a condition of employment we do encourage our staff to get vaccinated.

Internal Candidates: staff employed prior to merger who voluntarily change jobs will be appointed to UHD terms and conditions.

Employer certification / accreditation badges

Name Mary Gillison Job title Administration Manager Medical Specialties Email address [e-mail] Telephone number 0300 019 5485