Support Secretary

NHS University Hospitals of Liverpool Group; Liverpool City Region; On-site; GBP 21,000 - 26,000; Full time

Job summary

NHS University Hospitals of Liverpool Group in Liverpool seeks a full-time Support Secretary to join the Interventional Radiology team. The role is fast-paced and requires strong organisational and communication skills to support consultants and specialty teams.

The post involves managing patient queries, data entry, typing and processing of clinic letters, and inputting patient data into TMIS and other systems. It supports high-quality patient care within the NHS trust.

Qualifications

• Experience in healthcare administration preferred.

Responsibilities

• Manage patient queries.
• Accurate data entry.
• Typing and processing of clinic letters.
• Support clinical services and administrative operations.
• Provide support to consultants and specialty teams.
• Type dictation from audio transcription of clinical correspondence.
• Type discharge summaries as appropriate.
• Maintain tracking of inpatient referrals.
• Enter patient data into TMIS system.
• Take telephone calls from patients.

Skills

Organisational skills

Communication skills

Job description

We are seeking a full-time Support Secretary to join our busy Interventional Radiology team. This is a fast-paced and varied role requiring strong organisational and communication skills.

Key responsibilities include managing patient queries, accurate data entry, and the timely typing and processing of clinic letters. The post-holder will play an important role in supporting clinical services and ensuring smooth administrative operations within the department.

This is an interesting and rewarding position, offering the opportunity to work within a dynamic healthcare environment while contributing to high-quality patient care.

To provide a comprehensive support service to consultants and speciality teams including nurse practitioners/clinicians.

Type dictation from audio transcription of clinical correspondence and documentation. Type discharge summaries as appropriate. Maintain an effective track on inpatient referrals to ensure patient is reviewed promptly.

Record and input data onto databases and systems as appropriate.

Enter patient data into TMIS system

Take telephone calls from patients and deal with appropriately

NHS University Hospitals of Liverpool Group (UHL Group) was formed on 1 November 2024, born from a shared aim to improve the care we provide our communities.

We are one of the largest employers in region, with over 18,900 colleagues who are dedicated to caring for our communities - from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services that extend to more than two million people in the North West.

We operate from five hospital sites: Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside, and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to several elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Heart and Chest Hospital provide specialist services in cardiothoracic surgery, cardiology and respiratory medicine, both in the hospital and out in the community. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single en-suite bedrooms and mainly focuses on complex planned care and specialist services.

For further details / informal visits contact: Name: Jennifer Wall Job title: Interventional Unit Co-ordinator Email address: [e-mail] Telephone number: 0151 706 2744