Support Officer (Early Years Entitlements)

Lincolnshire County Council; Lincoln; Hybrid; GBP 23.000 - 29.000; Vollzeit

Zusammenfassung

Lincolnshire County Council is recruiting a Support Officer for the Early Years Entitlements (EYE) team to help childcare providers deliver entitlements and to assist families across Lincolnshire.

The role involves processing claims, data uploads, audits, and responding to queries from parents and providers. A driving license and ability to travel across the county are required; hybrid working will be offered.

Qualifikationen

• Keen eye for detail and accuracy in processing funding claims.
• Enjoy working with data and completing claims accurately and on time each month.
• Strong communication skills to assist parents, providers and professionals.
• Able to work in a flexible, hybrid environment and build relationships with stakeholders.

Aufgaben

• Process claims and upload data into systems for payment of EYE using bespoke claims management software.
• Support parents, providers and professionals with queries to ensure families understand and access the government support available.
• Maintain accurate information on childcare provision across the county for auditing purposes, running queries and verifying information.
• Conduct virtual and face-to-face audits to ensure compliance with EYE funding requirements.
• Assist with report writing, data reporting and handling general administrative duties.

Kenntnisse

Attention to detail

Data handling

Communication skills

Self-motivated

Team player

Tools

MS Word

MS Excel

Jobbeschreibung

We are looking to recruit a Support Officer to join the Early Years Entitlements (EYE) team, to support childcare providers to deliver early years entitlements in their settings, and assist families across Lincolnshire to maximise their entitlements. This is an opportunity to join our small but mighty team, in a role that provides variety, challenges and an opportunity to drive positive change for young children across Lincolnshire.

Due to recent changes in immigration law in the UK we are unable to offer skilled worker visa sponsorship for this role as it does not meet the requirements of RQF Level 6.

The ideal candidate will have a keen eye for detail and enjoy working with data, to complete funding claims accurately and on time each month. We are looking for a self motivated team player that is passionate about the benefits of early years education.

Main responsibilities are:

• Process claims and uploading data into systems for payment of EYE using bespoke claims management software.
• Support parents, providers and professionals with queries to ensure families understand and can access the government support available with the cost of childcare.
• Maintain accurate information on childcare provision across the county for auditing purposes, running queries and verifying information.
• Conduct virtual and face to face audits to ensure compliance with the EYE funding requirements across the county as directed by the Lead Consultant (EYE).
• Support other general administrative and clerical duties as requested, including report writing, data reporting and dealing with both parent and provider queries.

This is an administrative role. You will have an eye for detail and a flexible approach to be able to react and adapt on a daily basis.

You will be required to build effective relationships with stakeholders internally and externally, so effective communication skills are essential to be able to provide careful and considered responses.

A good working knowledge of MS Word and MS Excel will be beneficial.

The post holder will be required to have a driving license with access to a car and be able to travel and work in a timely and flexible manner to undertake the duties of the role.

Some travel will be required across the county to meet service demand.

Closing date: 12th November 2026.

Interviews planned for: Thursday 26th November.

Please be advised that this position may be subject to a criminal record check.

On occasion we receive significantly more applications than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement.

We operate a talent pool scheme whereby candidates who are not successful on this occasion may be considered for a period of up to 3 months for equal positions.

Lincolnshire County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

A Smarter Working Employer

We have embraced new ways of working and hybrid working will be a feature of this role. You will be given a nominated contractual work base and you will be required to commute to this work base when necessary.

Working arrangements regarding hybrid working will be discussed as part of the appointment process.

Our technology platform and equipment is very good enabling you to connect and collaborate remotely.

We require that you have in place good connectivity, and we will discuss during the recruitment process if support with this is needed.

Fluency Duty In accordance with Part 7 of the Immigration Act 2016 (Fluency Duty), the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.