Support Officer (Early Years Entitlements)

Lincolnshire County Council; Swineshead; Vor Ort; GBP 24.000 - 30.000; Vollzeit

Zusammenfassung

Lincolnshire pa. is recruiting a Support Officer for the Early Years Entitlements (EYE) team to help childcare providers access funding and support families across Lincolnshire. The role focuses on processing claims, data handling, audits and reporting with attention to detail and strong communication.

You will need MS Word/Excel skills, a valid driving license, and willingness to travel across the county. Fluency in English is essential for customer interactions.

Qualifikationen

• Experience handling data and funding claims.
• Ability to audit information and ensure compliance.
• Strong communication with parents, providers and colleagues.

Aufgaben

• Process claims and upload data for EYE payments using bespoke software.
• Support parents, providers and professionals with queries about government childcare support.
• Maintain accurate information on childcare provision for auditing and reporting.
• Conduct virtual and face-to-face audits to ensure EYE funding compliance.
• Perform admin duties including report writing and data reporting, building stakeholder relationships.

Kenntnisse

Data entry

Attention to detail

Communication skills

Report writing

MS Excel

MS Word

Auditing

Tools

MS Word

MS Excel

Claims software

Jobbeschreibung

We are looking to recruit a Support Officer to join the Early Years Entitlements (EYE) team, to support childcare providers to deliver early years entitlements in their settings, and assist families across Lincolnshire to maximise their entitlements. This is an opportunity to join our small but mighty team, in a role that provides variety, challenges and an opportunity to drive positive change for young children across Lincolnshire. Due to recent changes in immigration law in the UK we are unable to offer skilled worker visa sponsorship for this role as it does not meet the requirements of RQF Level 6. The ideal candidate will have a keen eye for detail and enjoy working with data, to complete funding claims accurately and on time each month. We are looking for a self motivated team player that is passionate about the benefits of early years education. Main responsibilities are:

• Process claims and uploading data into systems for payment of EYE using bespoke claims management software.
• Support parents, providers and professionals with queries to ensure families understand and can access the government support available with the cost of childcare
• Maintain accurate information on childcare provision across the county for auditing purposes, running queries and verifying information.
• Conduct virtual and face to face audits to ensure compliance with the EYE funding requirements across the county as directed by the Lead Consultant (EYE)
• Support other general administrative and clerical duties as requested, including report writing, data reporting and dealing with both parent and provider queries. This is an administrative role. You will have an eye for detail and a flexible approach to be able to react and adapt on a daily basis. You will be required to build effective relationships with stakeholders internally and externally, so effective communication skills are essential to be able to provide careful and considered responses.

A good working knowledge of MS Word and MS Excel will be beneficial. The post holder will be required to have a driving license with access to a car and be able to travel and work in a timely and flexible manner to undertake the duties of the role. Some travel will be required across the county to meet service demand. In accordance with Part 7 of the Immigration Act 2016 (Fluency Duty), the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.