Support Manager

Rotherwood; Norwich; On-site; GBP 60,000; Full time

Job summary

A care management organization in Norwich is seeking a Support Manager to oversee operations and maintain high standards of care across multiple homes. The successful candidate will have experience in care management, strong leadership skills, and the ability to build relationships with various stakeholders. This permanent role offers a salary of £60,000 per year, alongside excellent professional development opportunities and a supportive team culture.

Benefits

Monthly car allowance

Ongoing training and professional development

Performance-related pay

Supportive team culture

Qualifications

• Proven experience managing a care home or similar healthcare setting.
• Ability to build relationships with diverse stakeholders.
• Experience in financial management within the care sector.

Responsibilities

• Oversee operations and maintain high standards of care.
• Recruit, mentor, and develop managers and staff.
• Monitor financial performance, including budgeting.
• Ensure compliance with all legal and regulatory requirements.
• Enhance quality of care through continuous improvement.

Skills

Leadership and management skills

Strong communication and interpersonal skills

Understanding of compliance and regulations

Ability to work independently and collaboratively

Knowledge of best practices in healthcare

Education

NMC Registered Nurse

Job description

Overview

Location: Norwich, Norfolk
Salary: £60,000 per year (depending on experience)
Hours: Salaried
Contract: Permanent
Closing Date: 17/10/2025

Essential Requirements

• NMC Registered Nurse with relevant post-registration experience.
• Proven experience managing a care home or similar healthcare setting.
• Strong understanding of compliance, regulations, and financial management within the care sector.
• Excellent leadership and team management skills.
• Strong communication and interpersonal skills, able to build relationships with diverse stakeholders.
• Knowledge of best practice in quality care and residential environments.
• Ability to work both independently and collaboratively in a fast-paced environment.

The Role

• As Support Manager, you will play a key role in overseeing operations and maintaining the highest standards of care across multiple homes.
• Provide effective leadership and management, ensuring teams are well-trained and supported.
• Recruit, mentor, and develop managers and staff.
• Monitor financial and business performance, including budgeting and reporting.
• Ensure compliance with all legal, regulatory, and industry requirements.
• Enhance the quality of care and environment for residents through continuous improvement.
• Build strong relationships with residents, families, staff, and external stakeholders.
• Address concerns promptly and ensure positive outcomes.
• Monitor performance using KPIs and reporting systems.

Benefits

• £60,000 per year (DOE).
• Excellent performance-related pay.
• Monthly car allowance.
• Ongoing training and professional development.
• Supportive, people-focused team culture.

Compliance

This role is subject to satisfactory references and an enhanced DBS check. We do not offer sponsorship for this role - applicants must have full right to work in the UK.

Apply Now

If you are an experienced and motivated leader with a background in care management, we'd love to hear from you. Apply today and help us deliver outstanding care across our services