Support Manager

Mid Cheshire Hospitals NHS Foundation Trust; Bradfield Green; On-site; GBP 42,000 - 62,000; Full time

Job summary

Mid Cheshire Hospitals NHS Foundation Trust seeks a Support Manager to bolster the Division of Medicine and Emergency (DMEC). You will support service delivery, oversee administration staff, and work with the Service Management team to maintain effective operations across medical services.

The role emphasizes performance monitoring, problem-solving, and ensuring smooth day-to-day clinical activity while contributing to a patient-centered administrative workflow across Leighton Hospital, Victoria

Responsibilities

• Management of administration staff within the Division including supervising and coordinating workload
• Closely monitoring and proactively managing RTT pathways and other performance targets ensuring Key Performance Indicators are met
• Responsible for ensuring a smooth and effective, high quality administrative service is provided to patients, clinicians and Trust colleagues
• Ensure that day to day clinical activity runs as effectively and efficiently as possible. The ability to identify activity variances and pressures is essential, as is the ability to problem-solve and provide solutions in order to improve specialty performance
• Rota management for medical staff

Job description

Are you looking to progress your career in NHS management? If the answer is yes, then this role is for you. This Support Manager role is an essential role in our operational management team supporting the medical services within the Division of Medicine and Emergency (DMEC). DMEC covers a number of different medical specialties, providing the successful applicant with a wide range of experience in supporting complex areas. The post holder will be working in conjunction with the Service Management team to provide support in providing and maintaining effective service delivery., Key aspects of the role include the following:

• Management of administration staff within the Division including supervising and coordinating workload
• Closely monitoring and proactively managing RTT pathways and other performance targets ensuring Key Performance Indicators are met.
• Responsible for ensuring a smooth and effective, high quality administrative service is provided to patients, clinicians and Trust colleagues.
• Ensure that day to day clinical activity runs as effectively and efficiently as possible. The ability to identify activity variances and pressures is essential, as is the ability to problem-solve and provide solutions in order to improve specialty performance
• Rota management for medical staff Experience of target management and staff line management are desirable for this post. Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview. Mid Cheshire Hospitals NHS Foundation Trust provides comprehensive hospital and community services for East Cheshire (population 399K) and West Cheshire and Chester (population 357K). Our services include planned and unplanned/emergency care, cardiac and critical care, child health, maternity, and intermediate care across Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford.Through our community arm, Central Cheshire Integrated Care Partnership, we deliver extensive services in 26 medical centres and schools in collaboration with Cheshire and Wirral Partnership NHS FT and the South Cheshire and Vale Royal GP Alliance. With 500 beds and around 5,500 staff, we are one of the area's largest employers.

Since the formation of Integrated Care Systems in July 2022, the Trust has become a key partner in Cheshire East & Cheshire West and Chester and in two provider collaboratives, aligning our strategic goals with the Cheshire & Merseyside Integrated Care System.As part of the national New Hospital Programme, we're reimagining Leighton Hospital to create a new health and care neighbourhood, transforming healthcare delivery for a Healthier Future. Learn more on our Healthier Futures website. At Mid Cheshire, our mission is to inspire hope and provide unparalleled care for the people and communities of Cheshire, helping them to enjoy life to the fullest.