Support Engineer I, AmazonPay

Amazon; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Support Engineer to join their innovative Payments Merchant Category team. This role offers a unique chance to contribute to the development of a strategic business platform from the ground up. You'll work with diverse technologies, including big data and Generative AI, while focusing on enhancing business metrics. The ideal candidate will influence product development and maintain high software quality standards. If you're passionate about technology and eager to make a significant impact, this opportunity is perfect for you.

Qualifications

• 1+ years of software development or technical support experience.
• Experience troubleshooting and debugging technical systems.

Responsibilities

• Collaborate to design and deploy applications for Amazon's platforms.
• Take ownership of delivering critical system components.
• Manage project plans and ensure timely delivery.

Skills

Software Development

Technical Support

Scripting

Troubleshooting

Job description

Support Engineer - Amazon Payment Merchant Category Team

Amazon Payment Merchant Category team at Amazon India Development Center, Bangalore, is seeking a Support Engineer to help scale and develop the next generation of the Merchant Categories platform and product. This role offers a unique opportunity to be part of a team responsible for building a successful, sustainable, and strategic business for Amazon from the ground up.

You will have the opportunity to code on key pages of the new Payments stack, focusing on building features and enhancing business metrics. The team will work with diverse technologies, including SOA, UI frameworks, big data, and Generative AI.

The ideal candidate will influence product development and be actively involved in defining key features that impact the business. You will contribute to the design and implementation of team-owned products and maintain high software quality standards within a highly technical team of Software Engineers.

Key Responsibilities

1. Collaborate with senior engineers to design, implement, and deploy applications impacting Amazon.in's Mobile, Payments, and e-Commerce platforms.
2. Take ownership of delivering critical system components or applications.
3. Manage project plans and ensure timely delivery.
4. Assist in hiring and developing technical talent.
5. Create and execute quality plans, test strategies, and development processes aligned with business and project goals.
6. Balance technical leadership with business judgment to make informed technology decisions in a fast-paced environment.

Basic Qualifications

• 1+ years of software development or technical support experience.
• Experience troubleshooting and debugging technical systems.
• Proficiency in scripting with modern programming languages.

Preferred Qualifications

• Knowledge of computer science fundamentals such as object-oriented design, operating systems, algorithms, data structures, and complexity analysis.

Amazon fosters an inclusive culture that empowers employees to deliver the best results for our customers. If you require workplace accommodations during the application or onboarding process, please visit this link. Amazon is an equal opportunity employer and does not discriminate based on protected veteran status, disability, or other legally protected categories.