Support Co-ordinator

Victim Support Scotland; Motherwell; On-site; GBP 27,000 - 37,000; Full time

Job summary

An established industry player seeks a Support Co-ordinator to empower victims and witnesses of crime. This role involves managing volunteers, providing advocacy, and ensuring high-quality support tailored to individual needs. The position offers a chance to make a tangible difference in the community, with a focus on outreach and collaboration with various partners. The ideal candidate will possess strong leadership and analytical skills, coupled with a passion for supporting those affected by crime. Join a dedicated team committed to making a lasting impact and enhancing the well-being of individuals in need.

Benefits

Enhanced annual leave package (39 days)

Health cash plan including dental cover

Access to virtual GP

Counselling and legal support

Discounts on various services

Generous pension

Enhanced maternity and paternity pay

Access to a credit union

Qualifications

• Experience in volunteer management and effective leadership.
• Ability to analyze and present data effectively.

Responsibilities

• Manage volunteers supporting victims of crime.
• Link with partners to provide advocacy for those impacted by crime.

Skills

Leadership

Analytical Skills

Volunteer Management

Communication Skills

Education

Relevant experience in a similar role

Tools

Data analysis tools

Job description

Salary: £27,598 - £36,445 per year

Contract Type: Permanent

Position Type: Full Time

Hours: 35 hours per week

Victim Support Scotland – Empowering People Affected by Crime.

We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference.

Who We Are?

Victim Support Scotland provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free, confidential, and tailored to individuals’ needs.

Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of the justice in Scotland. Our mission is to ensure that all those affected by crime receive high quality support that will help them to recover from their experiences.

What is the role

This is an exciting opportunity to join our team as a Support Co-ordinator, working 35 hours per week.

Working pattern: Monday to Friday 8am and 8pm and Saturdays between 10am to 4pm.

The post holder will have the responsibility of managing volunteers who will support victims and witnesses impacted by Anti-social crime in their local area and linking in with relevant partners to provide advocacy for those impacted by ASB crime.

Primary location: Motherwell, with travel across the West area. Our service delivery model is outreach to meet the needs of people impacted by crime. (Expenses will be covered)

Salary: £27,598.93 - £36,445.00 (Pro-rata) Salary on appointment will normally be at the lower salary point, with progression subject to review - in line with VSS progression arrangements.

The postholder will be reporting directly to a Locality Manager, ensuring that VSS’s local service development and delivery plan is being implemented within your geographical area(s). You will be responsible for planning the deployment of skilled volunteers to ensure that the service delivered meets the desired outcomes of victims and witnesses of crime.

If you are looking for a role with a purpose, where you can really make a difference, then this may be the role for you.

What you’ll need to be successful

We are looking for someone who is experienced in a similar role and can evidence continuing professional development, effective leadership, and the ability to build confidence, motivate and improve performance. A clean full driver licence is required. You should also possess analytical skills to understand, collect, analyze, report, and present data.

Please note - This post will be subject to a satisfactory PVG check.

What we offer?

When you work for Victim Support Scotland, your wellbeing is important to us. We offer an enhanced annual leave package of 39 days (Pro-rata), access to a health cash plan including dental cover, virtual GP, counselling, legal support, and discounts on various services. We also provide a generous pension, enhanced maternity and paternity pay, and access to a credit union.

As a Disability Confident Committed employer, please advise if you require any adjustments in the application process by contacting [e-mail].

We will be able to interview as applications come in, so early applications are welcomed and encouraged.