Support Associate - Chico's

Chico's; Leeds; On-site; GBP 22,000 - 28,000; Full time

Job summary

Ein etabliertes Einzelhandelsunternehmen sucht einen Support Associate, der eine zentrale Rolle in einem dynamischen Team spielt. Diese Position bietet die Möglichkeit, in einem kreativen Umfeld zu arbeiten, das sich auf den Verkauf und die Unterstützung von Kunden konzentriert. Der ideale Kandidat hat eine Leidenschaft für Kundenservice und Organisation, ist in der Lage, in einem schnelllebigen Umfeld zu arbeiten und trägt aktiv zur Teamdynamik bei. Wenn Sie eine positive Einstellung und den Wunsch haben, in einem inspirierenden Umfeld zu wachsen, könnte diese Rolle die perfekte Gelegenheit für Sie sein.

Qualifications

• Hochschulabschluss oder gleichwertige Ausbildung erforderlich.
• Erfahrung im Lager oder als Kassierer bevorzugt.

Responsibilities

• Verarbeitung von Waren und Gewährleistung der ordnungsgemäßen Lagerung.
• Unterstützung der Prinzipien des besten Kundenservice.

Skills

Kundenservice

Kommunikationsfähigkeiten

Organisationsfähigkeiten

Multitasking

Teamarbeit

Education

High School Diploma oder gleichwertig

Tools

Unternehmenssoftware

Job description

Join our chic team dedicated to inspiring women to express their individuality through styling and social experiences.

Position Objective: The Support Associate supports a customer and product-focused sales culture, performing sales operations functions such as merchandise handling, stock processing, and stockroom organization. We love what we do and believe our teams are the most amazing place to work, learn, and grow!

Functional Responsibilities:

Operational Excellence

• Process merchandise, ensuring proper storage, ticketing, and easy location for replenishment; reorganize merchandise to maximize stock space.
• Ensure new products are merchandised and represented promptly.
• Enter receiving documents into the system, reconcile invoices, and complete store-to-store transfers and locate requests accurately and timely.
• Process visual materials, props, signage, and store hardware appropriately.
• Participate in pricing changes and markdowns.
• Alert management to cash supply needs.
• Assist with visual directives like floorsets, window changes, and signage placement.
• Maintain boutique cleanliness and organization.

Customer Experience

• Support and promote the Most Amazing Personal Service (MAPS) principles, offering a cohesive omni-channel experience.

Teamwork and Growth

• Promote an inclusive, collaborative approach to problem-solving.
• Seek personal development opportunities and solicit feedback.

Other duties as assigned. This position may vary across brands.

Qualifications:

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18 years or older.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Ability to learn and adapt to company technology.
• Ability to work mostly standing during shifts.
• Ability to work quickly within strict timelines and demonstrate teamwork.
• Exposure to visual merchandising techniques is desired.
• Effective communication with customers, associates, and management; includes use of headset.
• Regular attendance and flexible scheduling, including nights, weekends, and holidays, are required.

Physical Requirements:

• Constant walking/standing (67-100% of shift).
• Occasional lifting up to 50 lbs. (1-33% of shift).
• Frequent climbing (34-66% of shift).

We welcome applications for growth and will review qualifications for available positions. Accommodation requests for disabilities are available through your local Store Manager.

Location: 0797 The Shops of Grand River

Chico's FAS, Inc. is an equal opportunity employer, committed to diversity and inclusion in the workplace.