Support Associate - White House Black Market

Chico's; Warrington; On-site; GBP 20,000 - 24,000; Full time

Job summary

Ein etabliertes Modeunternehmen sucht einen Support Associate, der die Kunden und Produkte in den Vordergrund stellt. In dieser Rolle sind Sie für verschiedene Verkaufsfunktionen verantwortlich, einschließlich der Verarbeitung von Waren und der Unterstützung eines hervorragenden Kundenerlebnisses. Wenn Sie eine Leidenschaft für Mode haben und in einem dynamischen Team arbeiten möchten, ist dies die perfekte Gelegenheit für Sie. Das Unternehmen fördert eine inklusive und kollaborative Arbeitsumgebung, in der persönliche Entwicklung und Teamarbeit geschätzt werden. Bewerben Sie sich jetzt und werden Sie Teil eines großartigen Teams!

Qualifications

• Vorherige Erfahrung im Lager oder an der Kasse bevorzugt.
• Fähigkeit, sich an Unternehmenssoftware anzupassen.

Responsibilities

• Verarbeitung von Waren und Gewährleistung der ordnungsgemäßen Lagerung.
• Modellierung und Förderung der MAPS-Prinzipien für einen hervorragenden Kundenservice.

Skills

Kommunikationsfähigkeiten

Kundenservice

Organisationsfähigkeiten

Multitasking

Teamarbeit

Education

High School Diploma oder gleichwertig

Tools

Unternehmenssoftware

Job description

Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.

POSITION OBJECTIVE:

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This includes performing various sales functions such as merchandise handling, stock processing, and stockroom organization. We love what we do and believe that with our teams, we are the most amazing place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

Operational Excellence

• Processes merchandise, ensuring items are properly stored, ticketed, and easily located for replenishment on the sales floor. Reorganizes merchandise as needed to maximize stock space.
• Ensures new products are properly merchandised and represented in a timely manner.
• Enters all receiving documents into the computer system, reconciles merchandise invoices, and completes store-to-store transfers and locate requests accurately and timely.
• Processes visual packet materials, props, signage, and stores stockroom hardware properly.
• Participates in pricing changes and markdowns.
• Alerts store management to cash supply needs.
• Assists with visual directives such as floorsets, window changes, signage placement, etc.
• Supports boutique cleanliness and organization.

Customer Experience

• Models and promotes the Most Amazing Personal Service (MAPS) principles, offering a cohesive omni-channel experience.

Teamwork and Growth

• Encourages an inclusive, collaborative approach to problem solving.
• Seeks personal development opportunities and solicits feedback.

Other duties as assigned. Duties may vary across different brands.

QUALIFICATIONS:

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18 years or older.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Ability to learn or adapt to company technology.
• Ability to stand for most of the shift.
• Ability to work quickly within strict timelines and demonstrate teamwork.
• Exposure to visual merchandising techniques is a plus.
• Effective communication with customers, associates, and management, including wearing a headset.
• Regular attendance and flexibility to work nights, weekends, and holidays are required.

PHYSICAL REQUIREMENTS:

• Constant walking/standing during 67-100% of an 8-hour shift.
• Occasional lifting up to 50 lbs. (1-33%).
• Frequent climbing (34-66%).

We are continuously accepting applications for talented individuals to join our store teams. Applications may be submitted at any time; however, not all positions are currently open. Accommodation is available for applicants with disabilities. To request assistance, contact your local Store Manager.

Location: 3299 Valley Square Shopping Center

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate based on race, color, religion, marital status, age, national origin, disability, medical condition, pregnancy, gender, sexual orientation, gender identity, military service, veteran status, or other protected categories.