Support Assistant

Service Care Solutions Ltd; Coventry; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company is seeking a Support Assistant to assist a Community Care Worker with visual impairment in Coventry. The role involves travel support, IT assistance, and managing schedules. Ideal candidates will have strong IT and organizational skills, along with a professional approach to care.

Benefits

Specialist consultant support

Excellent rates of pay

Payroll service twice a week

£250 referral bonus

Qualifications

• Confident IT skills and ability to use databases and office systems.
• Good organizational skills and attention to detail.
• Supportive, professional, and respectful approach.

Responsibilities

• Supporting the CCW with travel to and from meetings and home visits.
• Providing in-person assistance during meetings and training sessions.
• Helping with IT tasks and managing diaries and appointments.

Skills

IT skills

Organizational skills

Attention to detail

Professional approach

Tools

Outlook

Teams

Care Director

Job description

Support Assistant – Visual Impairment Support
Location:Coventry
Salary:£13.26 per hour
Contract Type:Full-Time, Mon-Fri 9-5

Are you organised, confident with IT, and passionate about helping others? We’re looking for a Support Assistant to work alongside a Community Care Worker (CCW) with a visual impairment and guide dog.

This role is key in helping the CCW carry out her job effectively, both in the office and out in the community.

What you’ll be doing:

• Supporting the CCW with travel to and from meetings, home visits, training, and other work settings (by car or public transport)
• Providing in-person assistance during meetings, assessments, and training sessions
• Helping with IT tasks – using systems like Outlook, Teams, and Care Director
• Reading, scanning, and updating notes and assessments
• Supporting with managing diaries, appointments, and prioritising tasks
• Monitoring messages and updates, and flagging anything important
• Printing, scanning, uploading documents, and taking minutes (if needed)
• Always maintaining confidentiality and following GDPR guidelines

What we’re looking for:

• Confident IT skills and the ability to use databases and office systems
• Good organisational skills and attention to detail
• A supportive, professional, and respectful approach
• Willingness to travel and work flexibly as needed

Working with Service Care Solutions comes with many benefits, including:

• A specialist consultant within an experience and dedicated recruitment team
• Excellent rates of pay
• Payroll service twice a week

Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

If you are interested or know of anyone who may be, please contact Kat at Service Care Solutions on01772208964 or email me at [e-mail].