Support Analyst-Trading Application Support

JR United Kingdom; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading investment management firm seeks a Support Analyst specializing in Trading Application Support in London. The role involves managing the readiness of trading platforms, providing end-to-end transaction monitoring, and requires strong communication and technical skills. Ideal candidates should have hands-on trade flow support experience, proficiency in Linux and scripting, and a Bachelor's degree in a related field.

Qualifications

• Hands on trade flow support experience required.
• Experience in SQL databases like PostgreSQL and MySQL.
• Proficient in scripting with Bash and Python or Perl.

Responsibilities

• Manage global trading platform readiness and support transaction flow.
• Identify and analyze issues, escalating to minimize trade flow impact.
• Oversee automated processes and identify inefficiencies for improvements.

Skills

Linux OS

Bash

Python

Perl

FIX Protocol

SQL

Communication Skills

Education

Bachelor's Degree in Computer Science

Tools

Atlassian Stack

Elastic Stack

Nagios

Job description

Social network you want to login/join with:

Support Analyst-Trading Application Support, london (city of london)

col-narrow-left

Client:

Squarepoint

Location:

london (city of london), United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

2

Posted:

16.06.2025

Expiry Date:

31.07.2025

col-wide

Job Description:

Squarepoint is a global investment management firm that utilizes a diversified portfolio of systematic and quantitative strategies across financial markets that seeks to achieve high quality, uncorrelated returns for our clients. We have deep expertise in trading, technology and operations and attribute our success to rigorous scientific research. As a technology and data-driven firm, we design and build our own cutting-edge systems, from high performance trading platforms to large scale data analysis and compute farms. With offices around the globe, we emphasize true, global collaboration by aligning our investment, technology, and operations teams functionally around the world. Building on our quantitative research platform and process-driven approach, Squarepoint also runs discretionary strategies to augment our systematic approach and monetize opportunities which may not be suitable to be traded in a systematic strategy.

Role: Trade Flow Support - Trading Application Support

Team: Technology Operations

Location: London

Position Overview:

• Manage global trading platform readiness: pre-trading & post-trading
• Provide monitoring and support for end to end transaction flow across the trading platform
• Quickly identify, analyze and correct alerts & issues and/or escalate to minimize trade flow impact and preempt outages
• Incident management: create and send reports following established process
• Intensive interaction with trading community, back office operations, brokers, exchanges, development and infrastructure teams
• Support scheduled changes: application deployments, network implementations and server maintenance
• Oversee automated processes, scheduled jobs and regular reports
• Identify inefficiencies such as repetitive activities, manual processes and suboptimum tools/workflows to drive continuous improvements via automation, collaboration with internal and external teams

Required Qualifications:

• Hands on trade flow support experience a must
• Proficient in Linux OS
• Proficiency with Bash and a scripting language such as Python or Perl required
• Detailed practical knowledge of FIX. Ideally, familiarity with native exchange protocols
• Experience in SQL (PostgreSQL, MySQL, MS SQL)
• Familiarity with Kdb+ is a plus
• Working knowledge with TCP/IP, multicast, tcpdump, clocking (PTP, NTP) – a plus
• Bachelor’s Degree in Computer Science, Engineering or related subject
• Highly organized, detailed, control oriented, enjoys solving problems and brings in a "take charge" attitude
• Strong verbal/written communication skills required to support daily interaction with brokers, exchanges, and internal teams
• Self-motivated individual that takes initiatives and has an ownership & accountability mindset
• Must show the ability to make quick decisions and establish priorities in a multi-tasking & fast-paced environment
• Experience with the Atlassian stack (JIRA, Service Desk, Confluence, Bitbucket, Bamboo), Elastic Stack and Nagios