D365 BC Support Consultant

JR United Kingdom; Bedford; Remote; GBP 45,000 - 55,000; Full time

Job summary

A growing Microsoft Partner is seeking a D365 BC Support Consultant to provide expert functional support in a remote-first environment. The role involves troubleshooting issues, delivering user training, and collaborating with various stakeholders to ensure seamless operational workflows and continuous improvement. Attractive salary and developmental opportunities are offered.

Benefits

Supportive team culture

Training and certification opportunities

Clear development pathways

Exposure to diverse clients and industries

Qualifications

• Strong experience supporting D365 Business Central or Dynamics NAV.
• Functional understanding of core BC modules including finance and inventory.
• Experience with support desk systems.

Responsibilities

• Provide 1st–3rd line support for D365 BC users.
• Troubleshoot and resolve issues across finance and supply chain.
• Assist with testing, configuration, and user training.

Skills

Problem Solving

Excellent Communication

User-focused Approach

Multi-tasking

Tools

D365 Business Central

Dynamics NAV

Power Platform

SQL

Job description

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Are you a D365 Business Central expert who enjoys solving problems and supporting users? We're looking for a D365 BC Support Consultant to join a growing Microsoft Partner , delivering high-quality support across a range of clients and industries.

The Role

You'll provide functional support for D365 Business Central, acting as the go-to expert for troubleshooting, issue resolution, and user guidance. Working closely with consultants, developers, and end users, you'll play a key role in ensuring smooth day-to-day operations and continuous improvement.

Key responsibilities:

• Provide 1st–3rd line support for D365 Business Central users
• Troubleshoot and resolve issues across finance, supply chain, and other key modules
• Escalate technical issues where necessary, working alongside the development team
• Assist with testing, configuration, and minor enhancements
• Deliver user training and documentation
• Support system upgrades, patches, and rollouts

What We’re Looking For

• Strong experience supporting Dynamics 365 Business Central (or Dynamics NAV)
• Functional understanding of core BC modules (finance, inventory, purchasing, etc.)
• Excellent communication skills and a user-focused approach
• Ability to prioritise and manage multiple tickets/issues simultaneously
• Experience with a support desk or ticketing system
• Knowledge of extensions, Power Platform, or SQL is a bonus

What’s on Offer

• Salary of £45,000 – £55,000 depending on experience
• Remote-first role with occasional client or team meetups
• Supportive team culture and clear development pathways
• Exposure to a wide range of clients, industries, and BC setups
• Training and certification opportunities

How to Apply

If you're a D365 BC Support Consultant looking to join a company that values both its people and its clients, we'd love to hear from you. Apply now or get in touch for a confidential chat.