Support Analyst - Integration & Deployment Management

TN United Kingdom; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Support Analyst for their Integration Projects team in London. This role is pivotal in managing application rollouts and user migrations, requiring strong analytical and organizational skills. The ideal candidate will collaborate with technology teams and business users, gaining insights into technology architecture while enhancing their project management abilities. Join a dynamic environment where your contributions will directly impact the firm's operations and technology landscape. If you have a passion for problem-solving and a knack for communication, this opportunity could be your next career milestone.

Qualifications

• 4+ years of relevant experience in support analysis and integration.
• Strong understanding of software/hardware/network concepts.

Responsibilities

• Manage large-scale application and infrastructure rollouts.
• Act as a liaison between technology teams and business users.

Skills

Analytical Skills

Organizational Skills

Interpersonal Skills

Linux OS

Bash Scripting

Python Scripting

SQL Databases

Education

Bachelor's Degree in Computer Science

Bachelor's Degree in Engineering

Tools

Atlassian JIRA

Atlassian Service Desk

Atlassian Confluence

Tableau

Grafana

Job description

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Support Analyst - Integration & Deployment Management, London

Client: Squarepoint Capital

Location: London, United Kingdom

Job Category: Other

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EU work permit required: Yes

Job Reference: 6859470678c5

Job Views: 15

Posted: 05.05.2025

Expiry Date: 19.06.2025

Job Description:

Team: Integration Projects

Department: Production Control Group (PCG)

Position Overview:

The integration projects team plays a crucial role in analyzing, planning, and coordinating upgrades, rollouts, and decommissions across the firm’s trading, research, and UX front-to-back workflows. As an integral team member, you will collaborate closely with various technology teams and quantitative researchers, gaining a deep understanding of technology architecture and business operations, while developing project management and organizational skills.

• Manage large-scale firm-wide application and infrastructure rollouts, user migrations from legacy to new systems, and high-impact changes.
• Coordinate business/external-driven requirements across teams.
• Act as a liaison between technology teams, business users, and external parties during project stages.
• Maintain transparency with stakeholders through quality project tracking and regular communication.
• Utilize scripting/automation for impact assessment and data collection for migration dashboards.

Required Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or related field
• 4+ years of relevant experience
• Strong analytical, organizational, and interpersonal skills
• Good understanding of software/hardware/network concepts and the software development lifecycle
• Proficiency in Linux OS
• Proficiency with Bash and scripting languages like Python or Perl
• Experience with SQL databases (PostgreSQL, MySQL, MS SQL)
• Experience with Atlassian tools (JIRA, Service Desk, Confluence)

Nice to have:

• Experience with reporting tools like Tableau or Grafana