Support Advisor (Frontline Manager)

C-Change Scotland; Perth; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

30 days annual leave

Life Assurance

Health Plan

PVG/SSSC fees paid

Cycle to work

Job summary

C-Change Scotland is recruiting a Support Advisor: Frontline Manager Right To Better in Perthshire. You will lead a team of Personal Development Workers to deliver high-quality, person-centred support that helps individuals live their best life.

You will recruit and retain teams matched to outcomes, promoting self-management and ensuring support reflects each person’s needs, including autism and sensory requirements. A full driving licence is essential.

Qualifications

• A people person who is authentic, patient, flexible, compassionate, and resilient.
• Confident, assertive, and able to adapt your approach to different situations.
• A leader and team player who can also work independently, show initiative, and ask the right questions at the right time.
• Supportive, with a coaching and mentoring style that helps teams work to the best of their abilities to meet the needs of the person we work for.
• Effective communication with the individual, their families, and professional partners, including adapting communication methods to support sensory and communication differences.
• Strong planning, organisation, and IT skills.
• Relationship building and multi-disciplinary partnership working skills.
• An understanding of person-centred, outcomes-focused support.
• The ability to listen, problem-solve, and remain calm under pressure.
• A full driving licence and access to a car is required for this position.
• A relevant qualification in line with the Scottish Social Services Council (SSSC) (e.g. SVQ 3 in Health & Social Care) or a willingness to undertake this is essential.

Responsibilities

• This role will be dedicated to supporting people we work for in Perth and surrounds, to live their Good Life.
• You will be part of a team of frontline managers who walk alongside and empower individuals to manage their team of Personal Development Workers.
• You will ensure that the people we work for receive high quality, personalised, meaningful, and aspirational support.
• You will gain a good understanding of the people we work for, by walking alongside them to understand their outcomes and aspirations.
• You will support the person we work for to recruit and retain their own bespoke team of personal development workers who are matched to their interests and outcomes.
• You will manage this team of personal development workers and promote the self-managing teams approach.
• You will play a key role in ensuring their support reflects the individuals’ needs, including autism and sensory support requirements, enabling them to enjoy everyday living and be an active and valued members of their community.

Skills

Effective communication

Planning & IT

Relationship building

Person-centred support

Active listening

Driving licence

Education

SVQ 3 in Health & Social Care (SSSC)

Job description

Everyone should be involved in decisions that affect their lives.

All people have the right to live in and be part of the community.

All people have a voice and the right to be heard.

All people have dreams and aspirations.

Supporting Good Lives

Better Is Possible

Life Changing Work

Salary:Circa £36K depending on skills and experience

Location:Perthshire

Hours:37.5

Closing Date:19/10/2026 23:59

This is a Permanent, Full Time vacancy that will close in 13 days at 23:59 BST.

The Vacancy

Support Advisor: Frontline Manager Right To Better

Job Brief

This role will be dedicated to supporting people we work for in Perth and surrounds, to live their Good Life. You will be part of a team of frontline managers who walk alongside and empower individuals to manage their team of Personal Development Workers. You will ensure that the people we work for receive high quality, personalised, meaningful, and aspirational support.

You will gain a good understanding of the people we work for, by walking alongside them to understand their outcomes and aspirations. You will support the person we work for to recruit and retain their own bespoke team of personal development workers who are matched to their interests and outcomes. You will manage this team of personal development workers and promote the self-managing teams approach.

You will play a key role in ensuring their support reflects the individuals’ needs, including autism and sensory support requirements, enabling them to enjoy everyday living and be an active and valued members of their community.

About You

You are:

• A people person who is authentic, patient, flexible, compassionate, and resilient.
• Confident, assertive, and able to adapt your approach to different situations.
• A leader and team player who can also work independently, show initiative, and ask the right questions at the right time.
• Supportive, with a coaching and mentoring style that helps teams work to the best of their abilities to meet the needs of the person we work for.

Your Skills

We are looking for someone who can demonstrate:

• Effective communication with the individual, their families, and professional partners, including adapting communication methods to support sensory and communication differences.
• Strong planning, organisation, and IT skills.
• Relationship building and multi-disciplinary partnership working skills.
• An understanding of person-centred, outcomes-focused support.
• The ability to listen, problem-solve, and remain calm under pressure.

A relevant qualification in line with the Scottish Social Services Council (SSSC) (e.g. SVQ 3 in Health & Social Care) or a willingness to undertake this is essential.

A full driving licence and access to a car is required for this position.

The Reward: Be part of a dynamic, forward thinking organisation working actively to promote and implement a human rights based approach, supporting people to live their best lives and being a key player in a dynamic team.

Benefits include

• We pay PVG’s and SSSC fees.
• 30 days annual leave - rising to 35 days after 5 years’ service
• Life Assurance
• Access to discount scheme
• Cycle to work and tech scheme
• Credit Union affiliation
• Health Plan

The Company

C-Change was founded in 2001 and having always championed Self-Directed Support, the organisation provides outcome focused personalised support that is creative and flexible, adapting to the changing needs of the individual.

C-Change supports people that have learning disabilities, mental health issues and other additional support needs to have real positive change in their lives regardless of their age or circumstances. Our work is based on a Human Rights Approach, empowering people to live their life to its fullest potential whilst being active citizens within their community.

Life Changing Work

Mission & Values

We believe in the strength of community. We believe that we all need support at different times in our lives and with the right kind of support all of us can flourish and be full and active citizens.

We believe that:

Everyone should be involved in decisions that affect their lives.

All people have the right to live in and be part of the community.

All people have a voice and the right to be heard.

All people have dreams and aspirations.

All people should have power and control over what they do now and in the future.

All people should have the opportunity to live an ordinary and valued life.

All people have capabilities and qualities.

All people need friendships and independent relationships: a natural support network.

• All people have the right to live in and be part of the community
• All people have a voice and the right to be heard
• All people have dreams and aspirations
• All people have capabilities and qualities
• All people should have the opportunity to live an ordinary and valued life
• All people should have power and control over what they do now and in the future
• All people need friendships and independent relationships: a natural support network
• The whole community can benefit from embracing diversity
• All means all!

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