Support Administrator

Morgan Hunt UK Limited; Walsall; On-site; GBP 12,398 - 20,664; Full time

Job summary

Morgan Hunt UK Limited is recruiting an experienced Inclusive Support Administrator to join a busy Inclusive Support Team at a leading further education college. The role focuses on delivering high-quality administrative support to students with SEND from their first contact with the college.

You will schedule meetings, maintain student records, process enquiries and help with enrolment and wider college activities.

Qualifications

• Previous experience in an administrative role, ideally within a school, college or education setting.
• Excellent organisational skills with the ability to manage multiple priorities.
• Strong IT skills, including Microsoft Office.
• Outstanding communication and customer service skills.
• Excellent attention to detail and accurate record-keeping.
• Ability to work independently as well as part of a team.
• GCSEs (or equivalent) in English and Maths.
• Understanding of confidentiality, safeguarding and working with sensitive information.

Responsibilities

• Providing comprehensive administrative support to the Inclusive Support Team.
• Scheduling meetings and preparing documentation.
• Maintaining accurate student records and databases.
• Processing enquiries and resolving issues efficiently.
• Preparing reports and distributing information.
• Supporting SEND administration processes.
• Liaising professionally with students, staff, parents and external agencies.
• Ensuring confidentiality and compliance with GDPR and safeguarding procedures.
• Assisting with wider college activities such as enrolment and other operational events when required.

Skills

Administrative experience

Customer service

Communication skills

IT skills

Education

GCSEs in English and Maths

Tools

Microsoft Office

Job description

Inclusive Support Administrator

Location: Walsall
Job Type: Temporary, Full Time (37 hours per week)
Salary: Competitive hourly rate

Join a College Making a Difference

We are recruiting an experienced Inclusive Support Administrator to join a busy and supportive Inclusive Support Team at a leading further education college. This is an excellent opportunity for an organised and customer-focused administrator who enjoys working in an educational environment and is passionate about supporting students with Special Educational Needs and Disabilities (SEND).

The Role

As the Inclusive Support Administrator, you will provide high-quality administrative support to the Inclusive Support Team, ensuring students with SEND receive the best possible experience from their first interaction with the college.
Your responsibilities will include:

• Providing comprehensive administrative support to the Inclusive Support Team.
• Scheduling meetings and preparing documentation.
• Maintaining accurate student records and databases.
• Processing enquiries and resolving issues efficiently.
• Preparing reports and distributing information.
• Supporting SEND administration processes.
• Liaising professionally with students, staff, parents and external agencies.
• Ensuring confidentiality and compliance with GDPR and safeguarding procedures.
• Assisting with wider college activities such as enrolment and other operational events when required.

About You

We're looking for someone who has:

• Previous experience in an administrative role, ideally within a school, college or education setting.
• Excellent organisational skills with the ability to manage multiple priorities.
• Strong IT skills, including Microsoft Office.
• Outstanding communication and customer service skills.
• Excellent attention to detail and accurate record-keeping skills.
• The ability to work independently as well as part of a team.
• GCSEs (or equivalent) in English and Maths.
• An understanding of confidentiality, safeguarding and working with sensitive information.

Experience supporting SEND teams or working within education would be highly advantageous.

What's on Offer

• Supportive and collaborative working environment.
• Opportunity to make a positive impact on students' educational journey.
• Gain valuable experience within a respected further education college.