Supply Chain Manager - UK & North America

MINERVA Research Labs; London; On-site; GBP 45,000 - 75,000; Full time

Job summary

An innovative firm is seeking a Supply Chain Manager to enhance operational efficiency across the UK and North America. This role involves overseeing the entire lifecycle of sales orders, ensuring timely deliveries, and managing inventory across multiple locations. The ideal candidate will have a strong understanding of supply chain operations, particularly in the e-commerce sector, and will leverage ERP systems like SAP to drive improvements. Join a fast-growing nutricosmetic company that values diversity and creativity, and contribute to the delivery of next-generation products in a dynamic environment.

Benefits

Competitive salary based on experience

Pension scheme

Stock options

Discounts on products

Qualifications

• Strong understanding of supply chain operations, preferably in e-commerce.
• Excellent organizational, time-management, and problem-solving skills.

Responsibilities

• Oversee the lifecycle of B2B and B2C sales orders, ensuring timely deliveries.
• Manage stock across multiple locations, including inventory reconciliation.
• Collaborate with Sales, Marketing, and Customer Service to resolve issues.

Skills

Supply Chain Management

ERP Systems (SAP preferred)

Inventory Management

Problem-solving

Organizational Skills

Tools

SAP ERP

EDI Systems

Job description

Supply Chain Manager - UK & North America

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The Supply Chain Manager (SCM) for the UK and North America plays a key role in managing Minerva's operational execution across the Procure-to-Pay (P2P) and Order-to-Cash (O2C) cycles. This position ensures the seamless flow of materials, data, and documents between Minerva, its vendors, 3PL providers, and customers, supporting both B2B and B2C channels.

The SCM is responsible for driving operational efficiency, ensuring on-time and in-full deliveries, maintaining accurate inventory data, and enabling informed decision-making through reliable reporting. The ultimate goal is to uphold high standards of customer service and support business growth across the UK and North American markets.

Responsibilities

• Oversee the end-to-end lifecycle of B2B and B2C sales orders, including Amazon Vendor Central and Seller Central (FBA) stock planning, EDI-driven customer orders, and coordination with 3PL partners and customer service providers.
• Monitor order lead times and fulfilment SLAs to ensure timely deliveries.
• Manage Stock on Hand across multiple locations, including goods receipt and consumption tracking, inventory reconciliation, scrapping, and stock transfer orders.
• Coordinate logistics for marketing campaigns and promotional events.
• Execute and monitor purchase orders for components and consumables, ensuring timely deliveries and service levels from external suppliers.
• Support the execution of operational processes in line with Minerva's internal procedures and digital tools (e.g., SAP ERP system, EDI, integration apps, customer portals).
• Contribute to continuous improvements in data quality, master data maintenance, and automation of e-commerce flows.
• Monitor service level performance of third-party logistics and freight forwarding partners; build relationships with suppliers, logistics providers, and internal stakeholders.
• Collaborate with Sales, Marketing, Customer Service, and Finance to align expectations and resolve issues.
• Participate in business initiatives or special projects; provide operational support during trade shows or critical events.

Key Performance Indicators (KPIs)

• Strong understanding of supply chain operations, preferably in e-commerce, consumer goods, or food supplement industries.
• Excellent organizational, time-management, and problem-solving skills.
• Proficiency with ERP systems and order/inventory management platforms (SAP preferred).
• Attention to detail and accuracy in documentation and data handling.
• Positive, proactive attitude with the ability to work independently and as part of a team.

Benefits

• Competitive salary based on experience, with potential sales incentives.
• Pension scheme and possibility of stock options.
• Discounts on products.

Company Overview

MINERVA Research Labs is an innovative, fast-growing nutricosmetic company with offices in London Mayfair, Dubai, Los Angeles, and Tokyo. We develop and market dietary supplements aimed at enhancing beauty and well-being, with a mission to bring next-generation products to global markets.

Recognized for rapid growth, our products are sold across over 30 countries. We value diversity, creativity, and passion, and aim to foster an environment where our employees can thrive and grow.

Additional Information

Level: Mid-Senior

Type: Full-time

Function: Management and Manufacturing

Industries: IT Services and Consulting