Supply Chain Manager - UK & North America

MINERVA Research Labs; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company that is a leader in the nutricosmetic sector! As a Supply Chain Manager, you will play a pivotal role in ensuring operational excellence across various channels. This position involves managing the flow of materials and data, driving efficiency in order management, and collaborating with cross-functional teams to meet customer expectations. With a focus on continuous improvement, you will help shape the future of innovative dietary supplements that enhance beauty and well-being. If you are passionate about supply chain operations and eager to contribute to a dynamic team, this role is perfect for you.

Benefits

Competitive salary

Pension scheme

Company stock options

Discounts on products

Qualifications

• Strong understanding of supply chain operations, especially in e-commerce.
• Excellent organizational and time-management skills.

Responsibilities

• Oversee B2B and B2C sales order lifecycle and inventory management.
• Coordinate with suppliers and logistics for timely deliveries.

Skills

Supply Chain Management

Order Management

Inventory Control

Procurement

Problem Solving

Organizational Skills

Cross-functional Collaboration

Education

Bachelor's Degree in Supply Chain Management or related field

Tools

SAP ERP

EDI Systems

Job description

The Supply Chain Manager (SCM) for the UK and North America plays a key role in managing Minerva's operational execution across the Procure-to-Pay (P2P) and Order-to-Cash (O2C) cycles. This position ensures the seamless flow of materials, data, and documents between Minerva, its vendors, 3PL providers, and customers, supporting both B2B and B2C channels.

The SCM is responsible for driving operational efficiency, ensuring on-time and in-full deliveries, maintaining accurate inventory data, and enabling informed decision-making through reliable reporting. The ultimate goal is to uphold high standards of customer service and support business growth across the UK and North American markets.

Requirements

• Order Management & Fulfilment

Oversee the end-to-end lifecycle of B2B and B2C sales orders, including:

• Amazon Vendor Central and Seller Central (FBA) stock planning
• EDI-driven customer orders
• Coordination with 3PL partners and customer service providers

Inventory & Stock Control

• Manage Stock on Hand across multiple locations, including:

• Goods receipt and consumption tracking
• Inventory reconciliation, scrapping, and stock transfer orders

Procurement & Supplier Coordination

• Execute and monitor purchase orders for components and consumables (packaging materials, kitted/bundled products)
• Ensure timely deliveries and service levels from external suppliers and service providers

Process & System Excellence

• Support the execution of operational processes in line with Minerva's internal procedures and digital tools (e.g., SAP ERP system, EDI, Integration apps, Customers' portals)
• Contribute to continuous improvements in data quality, master data maintenance, and automation of e-commerce flows

Vendor & 3PL Management

• Monitor service level performance of third-party logistics and freight forwarding partners
• Build professional relationships with suppliers, logistics providers, and internal stakeholders

Cross-functional Collaboration

• Work closely with Sales, Marketing, Customer Service, and Finance to align expectations, resolve issues, and ensure operational readiness

Additional Duties

• Participate in business initiatives or special projects as assigned by management
• Provide operational support during trade shows or other business-critical events

Key Performance Indicators (KPIs)

• Strong understanding of supply chain operations, preferably in e-commerce, consumer goods, or food supplement industries
• Excellent organizational, time-management, and problem-solving skills
• Proficiency in working with ERP systems and order/inventory management platforms (SAP a plus)
• Attention to detail and care for accurate documentation and data handling

Positive, proactive attitude with the ability to work independently and as part of a team.

Benefits

Excellent benefits including:

• A competitive salary. Base Salary: depending on experience. Sales incentive compensation (when applicable): substantial component of the compensation based on result and paid against the achievement of targets
• Pension scheme
• Possibility to be enrolled in the company stock options
• Discounts on products

Company Description

MINERVA Research Labs is an innovative company in the nutricosmetic sector, a fast-growing company, with offices in London Mayfair, Dubai UAE, Los Angeles the USA and Tokyo Ginza. MINERVA develops and markets nutraceutical products in Europe, the Middle East, Asia, and the US. MINERVA Research Labs' mission is to bring to the market next-generation dietary supplements that will change the way we look, young and beautiful.

Our novel products position MINERVA to be an up-and-coming global player in the Nutri-cosmeceutical market, recognized for stimulating and invigorating the well-being, confidence, and beauty expectations of consumers. MINERVA develops products with the most advanced research, the finest ingredients, produced to the highest pharmaceutical standards, and is committed to pioneering effective products that work with today's modern lifestyles.

FACTS ABOUT MINERVA

Awarded twice by the SUNDAY TIMES as one of the top "100 fastest growing British Companies - International Sales" (24th in 2018 and 26th in 2017), Minerva Research Labs Ltd are the manufacturers and marketers of the Gold Collagen brand, a leading beauty brand, sold in over 30 countries worldwide.

Join MINERVA if you share our values and sense of beauty, are full of personality, and want to build your career along one of the fastest-growing premium beauty brands in the world. We will help you to grow, develop, and progress in an environment that is second to none.

We are an equal opportunity employer and value diversity. We do not discriminate on race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, or any other legally protected factor. Our people are all equally talented in diverse ways, and we want to include yours.