Supply Chain Helpdesk Coordinator with French

Resideo Technologies Inc.; Greater Manchester; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

A leading global business is seeking a Supply Chain Helpdesk Co-Ordinator to enhance their operations in Oldham, Manchester. The role involves managing vendor relationships, handling purchase orders and communication effectively in a dynamic team environment. Ideal candidates will be fluent in English and French, possess strong data entry skills, and have a passion for process improvement. This role supports a hybrid work model, providing flexibility while contributing to a growing supply chain team.

Benefits

Hybrid working model

Career development opportunities

Global business exposure

Qualifications

• Experience in data entry, admin, or customer service.
• Fluent in English and French.

Responsibilities

• Manage relationships with internal customers and external vendors.
• Handle purchase orders using SAP and maintain orderbooks.
• Expedite orders and manage incoming communications effectively.

Skills

Data entry

Customer service

Fluent in English

Fluent in French

Tools

SAP

ERP software

Job description

ADI now have a new opportunity for a Supply Chain Helpdesk Co-Ordinator to join our growing Supply Chain team based in Oldham, Manchester.

Successful candidate will look after management of internal customers and external vendors, analyze high volume of open order books, have the ability to learn quickly, have good attention to detail and be a good team player. This role is hybrid working with 3 days in the office and 2 days working from home.

JOB DUTIES:

• Manage the relationship with Internal Customers on a day-to-day basis
• Raise purchase orders to external suppliers for non-stocked materials using SAP
• Input of supplier purchase order confirmations/date into the system
• Ensure orderbooks are up to date with minimum missing data
• Expedite purchase orders with suppliers
• Manage high volume of incoming emails
• Coordinate with other departments to achieve On Time in Full shipments to customers
• Investigate inbound inventory discrepancies
• Manage any invoice queries relating to your purchase orders
• Escalation management and coordination (fast, clear, and detailed communication to all stakeholders)
• Continuous Process Improvement on planning processes linking to business requirements.
• Improve/ liaise with suppliers to improve supply confirmation and delivery accuracy

YOU MUST HAVE:

• Data entry, admin or customer service experience
• Fluent in English and French

WE VALUE:

• Experience in Distribution and Supply Chain
• Fluent with use of planning software tools
• SAP/ERP experience
• Experience with cross-functional team leadership
• Understands commonly-used concepts, practices and procedures within a particular field
• Additional language such as french, polish, spanish or dutch

WHAT'S IN IT FOR YOU

• Hybrid working model
• Opportunity to work for a global business
• Excellent career development opportunities

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